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My Account

Account Information

How do I create an account?

  1. Click on the Sign In link at the top right of the page. A Pop-up box will prompt you to create an account.
  2. Fill out the form completely.
  3. Press the Create Account button when completed.
  4. Check your email for a confirmation of your account creation.

What if I forgot my password?
No problem! Click here to be emailed a temporary password. It will be sent to the email associated with your LuLu*s account.

How do I change my account password?
If you would like to change your account password, follow these steps:

  1. Sign In to your account.
  2. Click on My Account at the top of the page.
  3. On the left side of the page, there is a section that says Account Info.
  4. Click Edit Information, and a Pop-up box will appear, allowing you to change any of your account information. Click the black button at the bottom left of the Pop-up box that says: Change Password.
  5. Fill in the fields and click Update.

How do I make changes to my account?
If you would like to change any of your LuLu*s account information, including name, email address, and/or telephone number, follow these steps:

  1. Sign In to your account.
  2. Click on My Account at the top of the page.
  3. On the left side of the page, there is a section that says Account Info. Click Edit Information.
  4. A pop-up box will appear, allowing you to change any of your account information.
  5. Change the desired fields and click Update.

How do I update my email address?

  1. Sign In to your account.
  2. Click on My Account at the top of the page.
  3. On the left side of the page, there is a section that says Account Info. Click Edit Information.
  4. A pop-up box will appear, allowing you to change your email address.
  5. Enter your new email address and click Update.

I can't sign in to my account! What do I do?
Sign in error is often due to a typo in either your email address or password when you originally created your account. Please contact us via email at Sales@lulus.com or by phone at 1-866-918-5858, and we will search for your account using other information to correct this problem. Passwords are case sensitive, so make sure you have correctly typed in your password. If you have forgotten your password, please click the Forgot Password link in the Sign In box and we will send you a new password. You can change this password later under the Edit section of your Account Info under the My LuLu*s feature of your account.

How do I find my Wish List?

  1. Sign In to your LuLu*s account.
  2. Go to the My LuLu*s icon at the top of the page.
  3. Scroll down until you see your Wish List.
  4. Once there, you may view and share your list.

How can I unsubscribe to your emails?
Click here to unsubscribe to our emails. You will be directed to a page where you can enter the email address that you would like to have unsubscribed.

Welcome!
Now you can create a personal LuLu*s page that will allow you to track your orders, create Wish Lists, and keep tabs on your favorite products and brands. You're just a few clicks away from an interactive experience that's as fun as shopping with a friend!

My Loves
Personalize your shopping experience and create a mini collection of all of your LuLu*s loves - all in one place!

My Wish List
Got your eye on something special? Get the items you really want! Create as many Wish Lists as you would like and share them with your family and friends!

My Brands
Create a personalized list of your go-to brands. Shop new items and keep up on the latest styles; it's your own mini boutique!

My Reviews
Write a review and tell others what you think! As a part of the LuLu*s community, you can help others make great fashion choices!

Back in Stock
Stay up to date on the status of your favorite LuLu*s restocks here.

My Bag
See the items that you have added to your bag to purchase.
Don’t have anything yet? Start shopping!

Customer Service