What forms of payment do you accept?
We accept Visa, MasterCard, Discover, American Express, PayPal, LuLu*s Gift Cards, and LuLu*s Online Credit. If you are using a prepaid gift card, you will need to register a billing address with the credit card company before placing an order.
Is it safe to use my credit card on your site?
Yes! Orders placed with LuLu*s are encrypted using SSL technology, the industry-standard authentication and encryption technology, to ensure that your transactions are protected. With SSL implemented on both the client and the server, information transmitted over the internet will remain unaltered and secure.
LuLu*s is backed by VeriSign and McAfee Secure, whose icons only appear on websites that have passed intensive, daily security scans. If you have any concerns about placing your order online, please feel free to place your order by phone with our toll free number 1-866-918-5858.
Do you allow cashier's checks or money orders?
Unfortunately, we do not accept these forms of payment, but we do accept Visa, MasterCard, Discover, American Express, PayPal, LuLu*s Gift Cards, and LuLu*s Online Credit.
Do you charge sales tax?
We are required to collect a California sales tax of 7.50%. All orders shipped to California addresses will be charged this tax.
Do you accept international credit cards?
At this time, international credit cards are not accepted. International customers can place their orders by selecting the PayPal option during checkout.
How do I get a coupon code?
We offer many promotional codes on our Facebook and Twitter pages. We also offer a $5 coupon code for customers who sign up for our newsletters. Like, follow, and sign up now to be the first to know about our sales and promotions!
We want you to have a great shopping experience! Please feel free to call us with any questions, concerns, or suggestions. You can reach us in several convenient ways:
By phone: 1-866-918-5858
By email: Sales@lulus.com
By fax: 530-343-2657
How to Order
For your convenience, we have express checkout available online. If you prefer to place a phone order or have any questions concerning your order, please call our toll free number 1-866-918-5858.
We accept the following US and Canadian forms of payment: Visa, MasterCard, American Express, Discover, PayPal, LuLu*s Gift Cards, and LuLu*s Online Credit. If you are using a prepaid gift card, you will need to register a billing address with the credit card company before placing an order.
Are you ordering outside of the US or Canada? Click here for information on international orders.
Purchases shipped to California addresses will include a 7.50% sales tax.
Out of Stock Items
See something you like that's sold out? Send us an email at Sales@lulus.com to be notified if an Out of Stock item comes back in; but until then, check out our site for daily updates and new products.
24 hours a day
7 days a week
1 866 918 5858
6am to 8pm PST
7 days a week