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LuLus.com is very interested in what our customers have to say. You have a voice and we listen. If there are certain items or brands that you would like to see on our site, let us know. We are here to provide you with the best shopping experience and are more than interested in changing for the better. Fill out the survey below and tell us what you think.

Please tell us about yourself!

What is your age? Required
Under 13 13-17 18-24 25-32 33-49 50 or older

What is your income? Optional
Less than $15,000
$15,000 -- $24,999
$25,000 -- $34,999
$35,000 -- $49,999
$50,000 -- $74,999
$75,000 -- $99,999
$100,000 -- $149,999
$150,000 +

How often do you use the web for shopping? Required
Everyday Several times a week About once a week Several times a month

What are your favorite clothing brands? Optional

What are your favorite shoe brands? Optional

What are your favorite accessory brands? Optional

What are your favorite online shopping sites? Required

Why are those sites your favorites? Optional

Who are your favorite celebrities? Optional

What kind of music do you listen to? Optional

How often do you visit Lulus.com? Optional
Everyday Several times a week Several times a month Once a month
Less than once a month This is my first visit

How did you get to our site? Optional
Search Engine Guessed the address Saw Lulus.com featured in a magazine
Friend/Relative told me told me Internet ad Link from another page

Please tell us what you think of Lulus.com!

Would you say that the visual appearance Lulus.com is: Optional
Attractive Somewhat Attractive Average Not Very Attractive Not Attractive at all

From your experience, what do you find to be the biggest challenge with using our site? Optional
Product that I am looking for is not available Information is not well organized
Hard to navigate Takes too long to load a page
Other (please specify)

Were you able to find what you were looking for on Lulus.com? Optional
Yes, I found exactly what I was looking for Yes, but you did not have my size or color
No, I did not find what I was looking for (please specify)
Other (please specify)

Compared to other shopping websites that are available, would you say that LuLus.com is... Optional
Much better Somewhat better About the same Somewhat worse Much worse

Suggestions and/or recommendations to improve the shopping experience with Lulus.com? Please provide your answer below: Required

If you have shopped with Lulus.com before. Please answer the following:

How many times have you purchased items from Lulus.com? Optional
1-3 4-6 7+

I am satisfied with the quality of the products at Lulus.com Optional
Totally agree Agree Neutral Totally Disagree

How was your overall purchasing experience? Optional
Very Satisfied Satisfied Neutral Unsatisfied Very Unsatisfied

If you indicated that you were unsatisfied in any way, would you please describe why? Optional

Thank you for your feedback! We really do appreciate your honest opinion and will take your input into consideration when making upgrades to our site. Thanks for helping lulus.com be the absolute BEST site for all your super-fun shopping needs!!!

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