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Hint, hint: We kind of love the Zad Drop a Glint Turquoise Statement Necklace! A collection of marbled turquoise charms hang from a thick golden chain, with flat round charms dangling smaller, spherical beads for statement-making shine. Larger circles measures 3/4" in diameter. Necklace measures 18.5" around, plus 2" extender. Lobster clasp closure. Man made materials. Imported.
Before I even unwrapped the necklace, I noticed one of the stones had fallen off and was laying on the bottom of the box. The necklace has an overall very cheap feel and I am nervous more stones will fall off if I wear it out. Very unhappy with my purchase.
RESPONSE FROM LULUS.COM: Hi Alexandra! Thanks for the review! We're so sorry to hear about the damage with your necklace! We have not received any quality complaints with the necklace, so it sounds like you received a defective item. Someone from Customer Service attempted to call you but wasn't able to get through so be sure to check your voice mail! If you are ever receive a defective item, please contact Customer Service asap and we will happily help (http://www.lulus.com/customer-service.html). We really appreciate your honest opinion and will take your input into consideration. Thanks for helping LuLu*s be the absolute best site for all your chic and unique shipping needs!
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