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Careers

LULUS.COM IS HIRING

Lulus is the online destination for chic and on-trend fashion, providing superior customer service, a carefully curated selection, and a personalized shopping experience. We're proud of our fast-paced and dynamic work culture and offer plenty of room for career growth. We're on the lookout for top talent at all levels of the organization, from warehouse and facilities to design, marketing, development, and management.


ANNOUNCEMENT

Want to work with us? Send your cover letter, resume & references to CAREERS@LULUS.COM.

AVAILABLE POSITIONS

Customer Service Agent

Lulus.com is seeking friendly, enthusiastic, detail-oriented individuals with excellent communication skills to fill full-time customer service positions. Do you enjoy helping others? Are you fashion minded and keep up with current fashion trends? This could be the perfect job for you!



RESPONSIBILITIES
Answer customer questions and assist them with order placement and site navigation through phone, chat, and email.
Assist customers with making purchasing decisions.
Resolve any and all customer issues in a timely, upbeat, and friendly manner.
Manually place new orders.
Field customer questions, concerns & problems.
Maintain a thorough working knowledge of the company's products and relay this information to customers.
Develop rapport with customers.


QUALIFICATIONS
Strong interpersonal skills
Professional and confident phone etiquette
Proficient in use of computer and software applications
Exceptional grammar and punctuation
Strong investigative skills
Creative problem solving and the ability to multitask
Knowledge of customer service principles and best practices
Ability to recognize patterns in customer behavior
Bilingual Spanish/English a plus but not required

Additional Information
Full-time members of the Lulus team are eligible for a fantastic benefits package including comprehensive health insurance and 401(k) with company match, as well as a generous paid time off program (just to name a few).

Interested? Email careers@lulus.com!



Lulus is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, gender, sexual orientation, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, military status or any other basis prohibited by law.

Desktop Support Technician

Lulus is seeking a Desktop Support Technician. This role will assist with the support of the Local Area Network (LAN), Asset management, and desktop support installing new computers, anti-virus software, among other projects assigned by management.


PRIMARY RESPONSIBILITIES
Maintain data security/continuity (virus protection, backup, restore, etc.)
Maintain system builds
Provide Desktop support
Provide VOIP support
Maintain inventory of all equipment, software and software licenses
Maintain LAN equipment
Performs other related duties as assigned


Individual Must
Be detail-oriented, organized and dependable
Have excellent verbal and written communication skills
Ability to multi-task, prioritize, manage time effectively, and work independently
MCSE certifications strongly preferred


QUALIFICATIONS
Networking
TCP/IP, Routing, Subnet Topology, Switches, Routers, Firewalls - working knowledge of pf/pfsense, VPN, WAN and LAN connectivity, VoIP phone systems, Wireless Desktop Support
Various web browsers, Microsoft Office, Virus/Malware removal, Email troubleshooting, Lan Connectivity, Printer support, Adobe Suite, Troubleshoot hardware issues, Troubleshoot OS issues, Apply OS patches and upgrades
Linux: Working knowledge with popular distros: Red Hat, CentOS, Ubuntu, Kali, etc.
Virtualization


Additional Information
Full-time members of the Lulus team are eligible for a fantastic benefits package including comprehensive health insurance and 401(k) with company match, as well as a generous paid time off program (just to name a few).

Qualified candidates are encouraged to apply by emailing a cover letter, resume, and professional references to careers@lulus.com.

Lulus is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, gender, sexual orientation, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, military status or any other basis prohibited by law.

Fulfillment Team Member

Lulus.com is looking for meticulous, detail-oriented individuals to join our Fulfillment Team. They will work alongside our high-energy team, picking and processing orders to be shipped to customers worldwide.

Do you enjoy working in a fast-paced, exciting environment? If you do, we want you on our team!

Qualifications
Fulfillment team members must possess the following qualities:
Accurate
Strong attention to detail
Efficient time management
Ability to move quickly on your feet up to 8 hours a day
Lift and move up to 50 lbs
Proficient use of computer and software applications
Must be available to work full-time, including weekends and overtime if needed.

Additional information
This is a full-time position.
Full-time members of the Lulus team are eligible for a fantastic benefits package including comprehensive health insurance and 401(k) with company match, as well as a generous paid time off program (just to name a few).

Note: We recruit for this position on an on-going basis in order to build a pool of potential candidates. When a position becomes available, we will review applicants at that time.

Interested? Email careers@lulus.com with a cover letter, resume, and list of references.

Lulus is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, gender, sexual orientation, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, military status or any other basis prohibited by law.

Inventory Replenishment Team

Lulus.com is looking for a meticulous and organized individual to join their Inventory Replenishment Team. Do you enjoy being on your feet and keeping things organized? If so, this could be the perfect job for you!

RESPONSIBILITIES
Sort items from overstock warehouse into go back bins
Return all items to the correct locations throughout the fulfillment center
Update inventory count and locations as needed
Other projects as assigned by management

QUALIFICATIONS
Ability to lift up to 50 lbs
Strong communication and teamwork skills
Ability to stay on task and manage time efficiently (must be very self motivated)
Enjoy organization
Prioritize daily demands while maintaining strong attention to detail


Additional Information
Full-time members of the Lulus team are eligible for a fantastic benefits package including comprehensive health insurance and 401(k) with company match, as well as a generous paid time off program (just to name a few).
Note: We recruit for this position on an on-going basis in order to build a pool of potential candidates. When a position becomes available, we will review applicants at that time. Thank you for your interest in joining the Lulus team!


Interested? Email careers@lulus.com!



Lulus is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, gender, sexual orientation, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, military status or any other basis prohibited by law.

Junior Graphic Designer

The Junior Graphic Designer must be fashion forward, trend-inspired, and artistic. In addition, they must be able to develop fresh concepts quickly and accurately while taking on personal responsibility for the professional execution of projects. If you have an eye for fashion, beauty and design and are current on trends in retail merchandising, then this is a great opportunity for you!


MINIMUM REQUIREMENTS
Previous training in Graphic Design
Experience working as an In-House Designer
Proficient in Adobe CC — Photoshop, Illustrator, Indesign
Microsoft Office
Basic HTML
Candidate will ideally have experience in photo editing/retouching
An eye for detail is critical


QUALIFICATIONS
Ability to take design instruction as well as criticism
Excels handling multiple projects at one time
Demonstrated experience meeting tight deadlines
Astute attention to detail


Additional Information
Full-time members of the Lulus team are eligible for a fantastic benefits package including comprehensive health insurance and 401(k) with company match, as well as a generous paid time off program (just to name a few).
Note: We recruit for this position on an on-going basis in order to build a pool of potential candidates. When a position becomes available, we will review applicants at that time. Thank you for your interest in joining the Lulus team!


Qualified candidates are encouraged to apply by emailing a cover letter, resume, and professional references to careers@lulus.com.

Lulus is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, gender, sexual orientation, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, military status or any other basis prohibited by law.

Personal Stylist Lead

Lulus is looking for a creative, driven and stylish individual to join the team as the Personal Stylist Lead. This new position will focus on developing and executing a one-on-one styling experience for Lulus customers, while building genuine relationships and cultivating a passionate fan base through personalized service. The Personal Stylist Lead will oversee a team of personal stylists with the main goal of helping achieve the Lulus mission of delivering customer service beyond expectation by enhancing each customer’s experience through individual attention. Ideal candidates will be self-motivated, confident and passionate about all things related to fashion and styling.

RESPONSIBILITIES
Creating a personal styling experience for customers through live chat, telephone and email channels that cultivates an environment of extraordinary service
Hiring and developing personal styling talent who demonstrate company values and brand commitment, while providing ongoing training and recognizing opportunities for growth
Overseeing a team of personal stylists and working in conjunction with customer service representatives to deliver a cohesive brand experience catering to the customer’s styling needs
Leading by example to cultivate an environment of excellent service, commitment to the brand goals and realization of business objectives
Reaching monthly, quarterly and annual goals for elevated service and escalating sales
Developing and maintaining a strong customer base by focusing on strategic sales techniques and strong communication skills
Responding to customer inquiries in a timely manner
Reporting performance at both the personal and department level to determine opportunities and areas for improvement
Participating in company meetings and trainings as needed

QUALIFICATIONS
Be passionate about fashion and possess an intuitive understanding of seasonal trends, styling recommendations and communicating personal style through clothing
Be focused on the customer and relentless about exceeding their expectations of quality service
Have a strong understanding of the Lulus brand and culture
Be looking for ways to improve and grow the brand and personal styling experience by identifying and articulating innovative ways to reinvent and evolve business practices
Be able to foster collaboration and productivity among a team of diverse employees
Have experience building relationships with customers to reach sales goals and achieve other key performance indicators; a robust client book and/or other supporting materials (sales figures, etc.) are a plus
Understand key business metrics and be able to develop weekly reporting structures to improve processes through data-driven recommendations

REQUIREMENTS
2 years of fashion merchandising, styling, personal shopping, retail or related experience preferred; management experience a plus
Must understand body types, brands, sizing and fit to accommodate a variety of styling preferences
Must have full-time availability, with the flexibility to work nights, weekends and holidays as needed
Must possess excellent communication and organizational skills, both verbal and written
Must be proficient in Microsoft Office and Google Business tools
Must have a strong understanding of the fashion industry, including key trends, bloggers and social media influencers
Must thrive in high-volume, fast-paced and feedback driven environments

Additional Information
Full-time members of the Lulus team are eligible for a fantastic benefits package including comprehensive health insurance and 401(k) with company match, as well as a generous paid time off program (just to name a few).

Qualified candidates are encouraged to apply by emailing a cover letter, resume, and styling examples to careers@lulus.com. Styling examples should be demonstrative of previous experience; however, if no previous experience is available, please send style boards for three current trends and styling recommendations.

Lulus is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, gender, sexual orientation, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, military status or any other basis prohibited by law.

Receiving Team Member

Lulus.com is looking for a meticulous and organized individual to join our awesome Receiving Team! The receiving department accepts items from various vendors, ensuring that the items ordered match the ones received -- and in the right quantities. This position requires a lot of physical movement and is best suited for active individuals that can adapt to sudden changes successfully. Do you thrive in a fast-paced environment and enjoy working with a tight knit team? If so, this could be the perfect job for you!

Do you enjoy working in a fast-paced, exciting environment? If you do, we want you on our team!


QUALIFICATIONS
Receiving Team Members must possess the following qualities:
Accurate with a high attention to detail
Excellent time management skills
Ability to multitask
Able to meet daily deadlines
Strong organization skills with ability to make efficient use of space
Proficient use of computer and software applications
Ability to work in a team as well as independently
Able to lift and move up to 50 lbs
Able to stand on feet up to 8 hours


ADDITIONAL INFORMATION
Full-time members of the Lulus team are eligible for a fantastic benefits package including comprehensive health insurance and 401(k) with company match, as well as a generous paid time off program (just to name a few).

Note: We recruit for this position on an on-going basis in order to build a pool of potential candidates. When a position becomes available, we will review applicants at that time. Thank you for your interest in joining the Lulus team!

Interested? Email careers@lulus.com.

Lulus is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, gender, sexual orientation, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, military status or any other basis prohibited by law.

Release Engineer

The Release Engineer plays a critical role in streamlining software release operations for new roll-outs and updates to existing technology by promoting software through controlled environments, testing and production cycles, identifying and troubleshooting issues, and escalating to senior leadership as required to ensure timely delivery of solutions for business needs. Creates, maintains, and manages development and automated testing environments and software development, test, and deploy toolsets.


RESPONSIBILITIES
Deliver software solutions for business needs by reviewing business and release requirements for applications, clarifying issues, recommending solutions and options for implementations, and building testing and release plans to support smooth software deployments
Support the software release life cycle by participating in the planning, design, building and configuration of releases and working with developers during deployment in a partnered approach to meet business objectives
Identify and troubleshoot software issues by utilizing test scripts to deliver reliable business solutions
Establish and maintain documentation for build and release activities, including deployment processes, problems, resolution, and security permissions
Work with hardware system engineering to plan and coordinate database updates, installation and configuration of software environment dependencies, and 3rd party implementations
Incorporate automated test suites and test plan execution throughout the complete software life and deploy cycle


QUALIFICATIONS
Bachelors Degree in Computer Science or related area, or equivalent combination of education and work experience
2 years of relevant experience
Experience with software release life cycle; experience in a collaborative team environment
Knowledge of release management principles and best practices
Knowledge of building software release scripts for deployment
Knowledge of building and incorporating automated test scripts throughout the development life cycle
Working knowledge of common operating systems, software applications, and programming languages
Experience and proficiency with git based version control systems and tools
Use logic and reason to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
High attention to detail
Adapt and be flexible in a complex, changing environment
Utilize innovative and creative thinking


Additional Information
Full-time members of the Lulus team are eligible for a fantastic benefits package including comprehensive health insurance and 401(k) with company match, as well as a generous paid time off program (just to name a few).

Qualified candidates are encouraged to apply by emailing a cover letter, and resume to careers@lulus.com.

Lulus is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, gender, sexual orientation, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, military status or any other basis prohibited by law.

Senior Developer

The Senior Developer works with a variety of technologies to deliver solutions that best meet business needs. Resolves a wide range of issues in imaginative as well as practical ways. Works on challenges of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Normally receives little instruction on day-to-day work and general instructions on new assignments. Combines an accomplished technical resume with the capabilities necessary for instructing, influencing, and otherwise enabling engineers to achieve company, project, and team related goals. A self-starter who can function both independently and as part of a team.


RESPONSIBILITIES
Shows appetite and aptitude for owning responsibility of technical decisions and direction for one or many projects/teams
Aptly manages conflicting priorities and shows willingness/ability to delegate technical execution or responsibilities when appropriate
Attends to both business and technical considerations when designing solutions to project/team or company related issues
Participates in the evolution of company level best practices, standards, and policies as it relates to software development
Author high quality and well documented code
Leads code reviews and uses this as a tool to train and coach team members


QUALIFICATIONS
Bachelors Degree in Computer Science or related area, or equivalent combination of education and work experience
5+ years of web development, PHP, CSS, JavaScript with responsive design principles preferred
5+ years relational databases, MySQL preferred
5+ years REST/SOA experience
Extensive experience with caching and search technologies
Very strong understanding of software release cycles and testing methodologies
Proven experience leading one or more software development teams
Experience working with remote and/or insourced team members
Experience with git based source control systems
Strong understanding of ecommerce related principles
Solid written and verbal communication skills


Additional Information
Full-time members of the Lulus team are eligible for a fantastic benefits package including comprehensive health insurance and 401(k) with company match, as well as a generous paid time off program (just to name a few).

Qualified candidates are encouraged to apply by emailing a cover letter, and resume to careers@lulus.com.

Lulus is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, gender, sexual orientation, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, military status or any other basis prohibited by law.

UX Designer

The UX Designer is responsible for the creation of design solutions that provide a superior experience to internal and external user groups and customer bases.


PRIMARY RESPONSIBILITIES
Keep the interface beautiful and easy to use. Direct the visual appearance of all new features and enhancements on our software application
Initiate, suggest, and spearhead major UI re-factorings for a more intuitive user-experience
Design elegant solutions to complex workflows
Document UX updates to websites and mobile apps
Conceive of, define, and document new features and functionality to increase conversion and growth and support business goals
Maintain close relationships with our design, testing, and engineering team members to ensure that all requirements are clearly understood
Conduct market research and competitive analysis to continually identify ways to grow the user experience
Develop a deep understanding of our customers and their needs by assisting with focus groups, user testing, and surveys
Contribute to overall project quality by assisting with user flows, functional specifications, user stories, and prototype
Act as the user-advocate during the development process, subjecting early-stage designs to usability testing or expert review, and offering implementation suggestions from a user-centered perspective
Take the initiative in providing input and feedback in both departmental discussions and on issues relating to other departments
Develop wireframes, behavioral specifications and personas
Related projects as assigned


QUALIFICATIONS
Academic background in visual/human interaction, computer science, graphic design, or related field preferred
Detailed user-centered design process including rapid prototyping and user testing
Strong visual design sensibilities
Proven record of design usability for web-based experiences—large-scale or e-commerce experience a plus
Proficient working with front-end technologies such as HTML, CSS, and JavaScript
Proficient in working with Adobe's Creative Suite and/or other modern interaction design tools (e.g. Sketch)


Additional Information
Full-time members of the Lulus team are eligible for a fantastic benefits package including comprehensive health insurance and 401(k) with company match, as well as a generous paid time off program (just to name a few).

Qualified candidates are encouraged to apply by emailing a cover letter, resume, and professional references to careers@lulus.com.

Lulus is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, gender, sexual orientation, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, military status or any other basis prohibited by law.

Web Developer

The Web Developer will collaborate with other developers and non-technical stakeholders to support as well as aid in the development of new features specific to the eCommerce platform.

RESPONSIBILITIES
Author high quality and well documented code
Troubleshoot and test eCommerce functionality
Advise and implement coding standards and best practices
Participate in code reviews
Aid in the Design, Development, and Deployment of eCommerce functionality

QUALIFICATIONS
Bachelors Degree
3+ years of software development using PHP
3+ years relational databases, MySQL preferred
3+ years web related languages including HTML, CSS, JS
Strong understanding of software release cycles
Strong understanding of software testing methodologies
Basic understanding of Agile Scrum methodologies
Demonstrable knowledge of basic Linux commands
Very strong understanding of internet related principles
Solid written and verbal communication skills

Additional Information
Full-time members of the Lulus team are eligible for a fantastic benefits package including comprehensive health insurance and 401(k) with company match, as well as a generous paid time off program (just to name a few).

Interested? Email careers@lulus.com!



Lulus is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, gender, sexual orientation, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, military status or any other basis prohibited by law.


Want to Work With Us? Send your cover letter, resume & references to CAREERS@LULUS.COM