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Careers

LULUS.COM IS HIRING

Lulus is the online destination for chic and on-trend fashion, providing superior customer service, a carefully curated selection, and a personalized shopping experience. We're proud of our fast-paced and dynamic work culture and offer plenty of room for career growth. We're on the lookout for top talent at all levels of the organization, from warehouse and facilities to design, marketing, development, and management.


ANNOUNCEMENT

Want to work with us? Send your cover letter, resume & references to CAREERS@LULUS.COM.

AVAILABLE POSITIONS

Customer Service Agent

Lulus.com is seeking friendly, enthusiastic, detail-oriented individuals with excellent communication skills to fill full-time customer service positions. Do you enjoy helping others? Are you fashion minded and keep up with current fashion trends? This could be the perfect job for you!



RESPONSIBILITIES
Answer customer questions and assist them with order placement and site navigation through phone, chat, and email.
Assist customers with making purchasing decisions.
Resolve any and all customer issues in a timely, upbeat, and friendly manner.
Manually place new orders.
Field customer questions, concerns & problems.
Maintain a thorough working knowledge of the company's products and relay this information to customers.
Develop rapport with customers.


QUALIFICATIONS
Strong interpersonal skills
Professional and confident phone etiquette
Proficient in use of computer and software applications
Exceptional grammar and punctuation
Strong investigative skills
Creative problem solving and the ability to multitask
Knowledge of customer service principles and best practices
Ability to recognize patterns in customer behavior
Bilingual Spanish/English a plus but not required

Additional Information
Full-time members of the Lulus team are eligible for a fantastic benefits package including comprehensive health insurance and 401(k) with company match, as well as a generous paid time off program (just to name a few).

Interested? Email careers@lulus.com!



Lulus is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, gender, sexual orientation, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, military status or any other basis prohibited by law.

Fulfillment Team Member

Lulus.com is looking for meticulous, detail-oriented individuals to join our Fulfillment Team. They will work alongside our high-energy team, picking and processing orders to be shipped to customers worldwide.

Do you enjoy working in a fast-paced, exciting environment? If you do, we want you on our team!

Qualifications
Fulfillment team members must possess the following qualities:
Accurate
Strong attention to detail
Efficient time management
Ability to move quickly on your feet up to 8 hours a day
Lift and move up to 50 lbs
Proficient use of computer and software applications
Must be available to work full-time, including weekends and overtime if needed.

Additional information
This is a full-time position.
Full-time members of the Lulus team are eligible for a fantastic benefits package including comprehensive health insurance and 401(k) with company match, as well as a generous paid time off program (just to name a few).

Note: We recruit for this position on an on-going basis in order to build a pool of potential candidates. When a position becomes available, we will review applicants at that time.

Interested? Email careers@lulus.com with a cover letter, resume, and list of references.

Lulus is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, gender, sexual orientation, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, military status or any other basis prohibited by law.

Outlet Store Manager

Lulus is opening an outlet store in Downtown Chico! We are currently looking for a customer-centric Retail Sales Veteran to be our Outlet Store Manager! The Outlet Store Manager is a results driven retail store manager who is responsible for the overall store management. Our Outlet Store will be open to the public every weekend so working every weekend is required of the position. This is a full time position and hours outside of the weekend will be spent in the warehouse preparing product for our Saturday and Sunday Sales. The Outlet Store Manager will also maintain the facility, staff, and inventory of the outlet store. This role is also responsible for managing and overseeing applicable California State Labor Laws and CAL/OSHA Standards. As a result of this person’s efforts, Lulu’s will be able to run a successful outlet store while utilizing available inventory.

Do you enjoy working in a fast-paced, exciting environment? If you do, we want you on our team!

Qualifications
Minimum:
Three years of retail experience in a lead position
Two years of inventory experience
Working every weekend is required
Preferred
Bachelor's Degree in Business Administration or related field
Five years of retail store management experience


Additional information
This is a full-time position.
Full-time members of the Lulus team are eligible for a fantastic benefits package including comprehensive health insurance and 401(k) with company match, as well as a generous paid time off program (just to name a few).
Interested? Email careers@lulus.com with a cover letter, resume, and list of references.

Lulus is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, gender, sexual orientation, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, military status or any other basis prohibited by law.

Receiving Team Member

Lulus.com is looking for a meticulous and organized individual to join our awesome Receiving Team! The receiving department accepts items from various vendors, ensuring that the items ordered match the ones received -- and in the right quantities. This position requires a lot of physical movement and is best suited for active individuals that can adapt to sudden changes successfully. Do you thrive in a fast-paced environment and enjoy working with a tight knit team? If so, this could be the perfect job for you!

Do you enjoy working in a fast-paced, exciting environment? If you do, we want you on our team!


QUALIFICATIONS
Receiving Team Members must possess the following qualities:
Accurate with a high attention to detail
Excellent time management skills
Ability to multitask
Able to meet daily deadlines
Strong organization skills with ability to make efficient use of space
Proficient use of computer and software applications
Ability to work in a team as well as independently
Able to lift and move up to 50 lbs
Able to stand on feet up to 8 hours


ADDITIONAL INFORMATION
Full-time members of the Lulus team are eligible for a fantastic benefits package including comprehensive health insurance and 401(k) with company match, as well as a generous paid time off program (just to name a few).

Note: We recruit for this position on an on-going basis in order to build a pool of potential candidates. When a position becomes available, we will review applicants at that time. Thank you for your interest in joining the Lulus team!

Interested? Email careers@lulus.com.

Lulus is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, gender, sexual orientation, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, military status or any other basis prohibited by law.

Release Engineer

The Release Engineer plays a critical role in streamlining software release operations for new roll-outs and updates to existing technology by promoting software through controlled environments, testing and production cycles, identifying and troubleshooting issues, and escalating to senior leadership as required to ensure timely delivery of solutions for business needs. Creates, maintains, and manages development and automated testing environments and software development, test, and deploy toolsets.


RESPONSIBILITIES
Deliver software solutions for business needs by reviewing business and release requirements for applications, clarifying issues, recommending solutions and options for implementations, and building testing and release plans to support smooth software deployments
Support the software release life cycle by participating in the planning, design, building and configuration of releases and working with developers during deployment in a partnered approach to meet business objectives
Identify and troubleshoot software issues by utilizing test scripts to deliver reliable business solutions
Establish and maintain documentation for build and release activities, including deployment processes, problems, resolution, and security permissions
Work with hardware system engineering to plan and coordinate database updates, installation and configuration of software environment dependencies, and 3rd party implementations
Incorporate automated test suites and test plan execution throughout the complete software life and deploy cycle


QUALIFICATIONS
Bachelors Degree in Computer Science or related area, or equivalent combination of education and work experience
2 years of relevant experience
Experience with software release life cycle; experience in a collaborative team environment
Knowledge of release management principles and best practices
Knowledge of building software release scripts for deployment
Knowledge of building and incorporating automated test scripts throughout the development life cycle
Working knowledge of common operating systems, software applications, and programming languages
Experience and proficiency with git based version control systems and tools
Use logic and reason to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
High attention to detail
Adapt and be flexible in a complex, changing environment
Utilize innovative and creative thinking


Additional Information
Full-time members of the Lulus team are eligible for a fantastic benefits package including comprehensive health insurance and 401(k) with company match, as well as a generous paid time off program (just to name a few).

Qualified candidates are encouraged to apply by emailing a cover letter, and resume to careers@lulus.com.

Lulus is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, gender, sexual orientation, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, military status or any other basis prohibited by law.

Senior Developer

The Senior Developer works with a variety of technologies to deliver solutions that best meet business needs. Resolves a wide range of issues in imaginative as well as practical ways. Works on challenges of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Normally receives little instruction on day-to-day work and general instructions on new assignments. Combines an accomplished technical resume with the capabilities necessary for instructing, influencing, and otherwise enabling engineers to achieve company, project, and team related goals. A self-starter who can function both independently and as part of a team.


RESPONSIBILITIES
Shows appetite and aptitude for owning responsibility of technical decisions and direction for one or many projects/teams
Aptly manages conflicting priorities and shows willingness/ability to delegate technical execution or responsibilities when appropriate
Attends to both business and technical considerations when designing solutions to project/team or company related issues
Participates in the evolution of company level best practices, standards, and policies as it relates to software development
Author high quality and well documented code
Leads code reviews and uses this as a tool to train and coach team members


QUALIFICATIONS
Bachelors Degree in Computer Science or related area, or equivalent combination of education and work experience
5+ years of web development, PHP, CSS, JavaScript with responsive design principles preferred
5+ years relational databases, MySQL preferred
5+ years REST/SOA experience
Extensive experience with caching and search technologies
Very strong understanding of software release cycles and testing methodologies
Proven experience leading one or more software development teams
Experience working with remote and/or insourced team members
Experience with git based source control systems
Strong understanding of ecommerce related principles
Solid written and verbal communication skills


Additional Information
Full-time members of the Lulus team are eligible for a fantastic benefits package including comprehensive health insurance and 401(k) with company match, as well as a generous paid time off program (just to name a few).

Qualified candidates are encouraged to apply by emailing a cover letter, and resume to careers@lulus.com.

Lulus is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, gender, sexual orientation, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, military status or any other basis prohibited by law.

Web Developer

The Web Developer will collaborate with other developers and non-technical stakeholders to support as well as aid in the development of new features specific to the eCommerce platform.

RESPONSIBILITIES
Author high quality and well documented code
Troubleshoot and test eCommerce functionality
Advise and implement coding standards and best practices
Participate in code reviews
Aid in the Design, Development, and Deployment of eCommerce functionality

QUALIFICATIONS
Bachelors Degree
3+ years of software development using PHP
3+ years relational databases, MySQL preferred
3+ years web related languages including HTML, CSS, JS
Strong understanding of software release cycles
Strong understanding of software testing methodologies
Basic understanding of Agile Scrum methodologies
Demonstrable knowledge of basic Linux commands
Very strong understanding of internet related principles
Solid written and verbal communication skills

Additional Information
Full-time members of the Lulus team are eligible for a fantastic benefits package including comprehensive health insurance and 401(k) with company match, as well as a generous paid time off program (just to name a few).

Interested? Email careers@lulus.com!



Lulus is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, gender, sexual orientation, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, military status or any other basis prohibited by law.


Want to Work With Us? Send your cover letter, resume & references to CAREERS@LULUS.COM