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Hint, hint: We kind of love the Zad Drop a Glint Black Statement Necklace! A collection of black stone charms hang from a thick golden chain, with flat round charms dangling smaller, spherical beads for statement-making shine. Larger circles measures 3/4" in diameter. Necklace measures 18.5" around, plus 2" extender. Lobster clasp closure. Man made materials. Imported.
Before I even opened the necklace I saw two pieces of the necklace had fallen off. It is still fixable with some hot glue, but I'm really disappointed I even need to be fixing it in the first place.
RESPONSE FROM LULUS.COM: Hi Allyse! We're so sorry to hear that your necklace arrived broken! We're glad we were able to get a hold of you to work things out and keep you as a happy LuLu*s customer! If you ever receive a damaged or defective item in the future, please contact Customer Service as soon as possible and we will do our best to resolve the situation (http://www.lulus.com/customer-service.html). We really appreciate your honest opinion. Feedback like yours helps us to constantly improve and provide the best possible online shopping experience!
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