Product Rating: 1 of 5 stars
Lulus Quality and Service are Unacceptable
While I understand Lulus need for security tags to prevent returns of worn merchandise, the placement of these tags is deeply flawed. Removing them leaves holes in the garment, and this has occurred with multiple items I've purchased. As a result, several pieces I invested in are now unwearable. When I reached out to customer service, I was told that the only solution was for me to return the items, requiring additional time and effort on my... Read MoreResponse from Lulus.com:
Hello Whitney! Thank you for taking the time to leave a review! We are very sorry for any disappointment you may feel regarding Lulus policies. Please know that Customer Service (lulus.com/customerservice) is here for you if you decide to try us again in the future. We always appreciate your...
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