Zipper broke
Bought for reception dress for my wedding. Really loved it, but while putting it on the zipper stuck and eventually broke trying to get it unstuck. Really frustrating as I was super excited to do a dress change and had to wear my long dress all night. And missed the return window.
Response from Lulus.com:
Hello Brandi, we're so sorry that happened to your dress! We will pass this feedback over to the proper teams for review and will be in touch. We want you to be satisfied with every item you purchase from Lulus, so if you need assistance, please contact our customer care...
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