Are duties and taxes refunded when I return?
• Prepaid duties and taxes are forwarded to your local customs authority and therefore, are non-refundable when your return is received and refunded. As only the recipient of an order can claim these fees back, we recommend reaching out to your local customs office directly with your return information for further assistance.
• Note: Goods sold to Canadian shoppers that qualify for duties and taxes reclaim under the CREDITS program will be refunded in full as part of the return.
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