Customer Service

Lulus offers discount codes from time to time through advertisements, promotional programs, and other communications, including but not limited to brand ambassadors’ and Lulus-owned social media posts. All codes are valid for a limited and specified time only as indicated in the applicable advertisement or post. Certain codes may be limited to new customers only and/or may only be redeemed for a limited number of uses and will expire once this number is reached. Only active discount codes provided or promoted by Lulus or authorized brand ambassadors and affiliate partners will be considered valid at checkout. Unless otherwise specified, all codes are subject, but not limited to, the following terms and conditions: Offer only valid for the specified discount amount on purchases made on Lulus.com (or the Lulus app for U.S. customers only). Offer may be terminated or modified at any time without notice. Certain promotions valid in the U.S. only. Not valid on gift cards, beauty and wellness products, or previous purchases. Discount applies to products only, not to applicable taxes or shipping and handling fees. Cannot be combined with any other discount code. Must meet specified requirements to qualify. For discount code offers available to new customers only, you must be a new Lulus.com account holder and logged into your Lulus account at the time of purchase. Not valid for cash or cash equivalent. Other exclusions and restrictions may apply.