Customer Service

As of September 25, 2025, Canada Post has entered a strike, which has created nationwide service disruptions within Canada. During this time, mail and parcels will not be processed or delivered by Canada Post. For the latest updates on service disruptions, we encourage you to visit Canada Post Updates.

We continue to offer both Standard and Express shipping options. Both are designed to avoid Canada Post whenever possible, so the majority of orders will ship and deliver as usual.

For a small number of rural addresses, Canada Post may still be used for final delivery. In those cases, deliveries could take longer than normal due to the ongoing strike. Once service resumes, Canada Post will deliver any held parcels as quickly as possible.

Thank you for your patience and understanding.