What happens if I refuse a package or it is undeliverable?
Undeliverable Packages
• Packages may be returned to sender if the shipping carrier cannot locate the address or if the address details are incorrect. Most carriers cannot update incorrect addresses once an order is in transit, and will likely return the package to sender.
• If your package was undeliverable and returned to us, or if you refused the package, please contact Customer Service. We will assist you in reshipping or canceling your order.
Not seeing what you need?
Try searching our Info Center below or contact us!