Order never arrived
Ordered this dress on 11/22/25, and it never arrived. The shipping information never changed from one place. The policy is that Lulus is not responsible for shipping, but the shipping company won't reply to my emails. I've ordered multiple times for this company, so I thought it would be fine. Definitely puts me off from purchasing again.
Response from Lulus.com:
Hello Mallorie. We are so sorry to hear that you have not received this package! This is not a typical experience at all, and a member of our customer care team will be reaching out to you via email shortly to help! xo