Irresponsable shipping handling
Unfortunately, I couldn't wear my dress. I guess the dress was very pretty. The package was stolen. The delivery company did not leave them by the door apartment. Lulus customer service said, it was nothing to do because the delivery was successfully made.
Response from Lulus.com:
Hi Nayive, we're so sorry to hear that your package was stolen! Your feedback will be passed over to the proper teams. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions, please let us know! We always appreciate your feedback! xo