Product Rating: 1 of 5 stars
Truly Ugly - Only Got BC of BOGO Deal
This is mostly a review of the customer service (the earrings are ugly as hell, don't pay for them). I ordered several items in JULY and returned them in early August, and the order was received by Lulu's in mid-August and I STILL don't have the credit back from the return. Cautionary tale to order things if you are 100% sure about your purchase. I've tried chatting with customer service multiple times but I only get the FAQs typed back to me. My... Read MoreResponse from Lulus.com:
Hi Laura, we absolutely hear your concerns! Your feedback will be passed over to the proper teams and we'll be in touch! Our customer service team (lulus.com/customerservice) is available via live chat, SMS, phone call and email. If you ever have questions or need assistance, please let us know! xo
