Customer Reviews
- Product Rating: 3 of 5 starsResponse from Lulus.com: Hi Denise! We're so sorry to hear that this item didn't work out for you. There are a few convenient ways to get in touch with us (lulus.com/customerservice) if you're ever in need of assistance. We're available daily and would be happy to help you! Thanks for your review! xo
- Product Rating: 1 of 5 stars
Bad Material
Bad material, not recommended. The zipper broke as soon as I tried it on.Response from Lulus.com: Hello Alondra. We are truly sorry to hear that the zipper broke! This isn't a typical experience and a member of our customer care team will be reaching out to you via email shortly to help. xo - Product Rating: 1 of 5 stars
Broken strap and couldn't move
The dress arrived with the single strap unattached. I tried it on anyway because if I loved it - I would just get it fixed. The dress was too slender around my legs to comfortably walk. It's a strange shape.Response from Lulus.com: Hello Margaret, we're so sorry about the broken strap! We will share this feedback with the appropriate teams for review and will be in touch. We want you to be satisfied with every item you purchase from Lulus, so if you ever need assistance, please contact our customer care... Read More - Product Rating: 2 of 5 stars
Beautiful dress but Runs Small
I always get a small with dresses so was surprised that this didn't fit. The zipper does not feel like good quality so I ordered the next size up and it still didn't fit and the zipper felt like low quality as well. Was disappointing since it was the 5th dress I'd ordered for a wedding as a guest and didn't work out.Response from Lulus.com: Hello PJ! Thank you for sharing your feedback with us. If you would like additional insight regarding sizing for future purchases, please reach out to our team of fit experts (lulus.com/customerservice). We want to help you shop with confidence! xo - Product Rating: 5 of 5 stars
Great Black Tie Wedding Guest Dress
I was a little nervous about ordering this dress after reading some of the reviews, but I'm so glad I took the chance! I ordered my true size (I'm typically a size 10 in dresses), and it fit like a glove. It was incredibly comfortable to wear all evening into the night, and I received so many compliments. The only downside was that it did require a bit of steaming before wearing, but that was a small tradeoff for how beautiful it looked. Overall,... Read More



