Product Rating: 1 of 5 stars
Too small, took too long and CAN'T RETURN?
Ordered a dress on 08/30, supposed to be delivered in 3 days, but delivered on 09/15. Too small (ordered a small based on website suggestion). I was ready to return it and order a medium. The email with my order confirmation says "We've got your back on returns!" and the return policy says that return packages must be postmarked within 30 days of the order being delivered to you. Today is 09/16, one day later & when I try to return, I'm told that... Read MoreResponse from Lulus.com:
Hi, Virgina! We are so unbelievably sorry to hear that you were not happy with the fit and arrival of this dress. Thank you so much for your review. That's definitely concerning. We see that our team has been in touch with you to look into this issue and that you were able to successfully start a...
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