Product Rating: 5 of 5 stars
Customer Reviews
- Product Rating: 2 of 5 stars
Wonky in every way
The chest is very loose because of the material and didn't hold my boobs at all. The straps are so thin I could hear seams popping, and I gently put an arm in. Color is also WAY darker in person. Be aware this is only for the tall girlies. Not regular, not petite, very tall girls. And there's too much material on the bottom.Response from Lulus.com: Hello Abigail! We're truly sorry that this dress didn't meet your expectations. We want you to be satisfied with every item you purchase from Lulus, so if you ever need assistance, please contact us (lulus.com/customer service) and we will gladly help! Thanks for sharing a review! xo - Product Rating: 1 of 5 stars
Defect Dress
They sent me a defective dress and have the nerve to charge me for a shipping fee to get it replaced! Zipper is stuck, and the right strap is upside down. Really? $70 for a defective dress???!!!Response from Lulus.com: Hello Janel. We are so sorry to hear that the dress arrived with a defective zipper and a missewn strap. This is not a typical experience at all, and we are happy to see that you've already reached out to our customer care team, who were able to help make this right. We appreciate your patience and... Read More - Product Rating: 1 of 5 stars
They sent a replacement and this strap is broken too
The first dress I ordered was obviously a return as someone tied the strap. No problem, lulus immediately another one. I didn't really think about checking this one. Just hung it in my daughter's room because it was ordered for a wedding. When she got home for break, she went to try it on, and this one also had a broken strap. Quality control is not good on this product.Response from Lulus.com: Hi Marybeth, we're so sorry to hear that you received a damaged dress! Trust that your feedback is heard and will be passed over to the proper teams for review. We saw that you've been in touch with our Customer Service team recently, and we're so glad that they were able to help! If you have any... Read More - Product Rating: 3 of 5 stars
Gorgeous, but off
I absolutely love this dress, but it just did not work on my body. It was SO LONG. And felt heavy, just a lot of fabric. And the chest area was too large, too. Maybe a smaller size would work.Response from Lulus.com: Hello Lily, thanks for your review! We're sorry to hear that this dress didn't work out for you. At Lulus, we want you to feel comfortable and confident wearing our products. Our team of stylists (lulus.com/customerservice) would be happy to help you find items you love! Xo
