BEWARE OF EXCHANGE RETURNS
BUYER BEWARE OF SHADY RETURN PRACTICE. If you select exchange to try another size when returning items, just know Lulu's gives you 10 DAYS (not another 21 days) to return the item to them; otherwise, you'll be stuck paying. They would do better by their customers to make this clear in their process, and while I'm sure I could have dug up their return policy somewhere on the website, they should make this known in the exchange process.
Response from Lulus.com:
Hello! Thank you so much for taking the time to share your feedback. As a customer, it is always valuable to us. We are so sorry to hear that those items didn't meet your expectations in person and for any frustration with the return policy. We would never want this to come as a surprise so we have...
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