Product Rating: 5 of 5 stars
The dress they refused to exchange even though their website says it's
Notified Lulus I had returned this to exchange for a larger size since it runs small. Lulus told me they can't exchange because it won't be in stock until April even though their website states it's available in EVERY size. I requested store credit instead of original payment to make it quicker, but it looks like they just want to keep my money instead of exchanging it for a larger size. Never would've ordered from lulus had I known they are... Read MoreResponse from Lulus.com:
Hi Ellenor, we absolutely hear your concerns! We passed this feedback over to the proper teams for review. In the meantime, please review our Exchange Policy at the bottom of our site, as certain policies could have been a factor. Our customer service team (lulus.com/customerservice) is available...
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