Both straps broke and I had to sew them back on at wedding
Wore this to a wedding and BOTH of the straps broke within 2 hours of wearing the dress. Luckily, I brought a sewing kit because this has happened with Lulus dresses before so I just sewed them back together but it's kinda annoying that both broke immediately. Stunning dress though just be ready for straps to break
Response from Lulus.com:
Hi Emma, we're so sorry that happened to the straps! Your feedback will be passed over to the proper teams and we'll be in touch. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo