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Customer Reviews

4.4
Product Rating: 4.4 of 5 stars
359 Reviews
Fit: True to Size
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 1 of 5 stars

    DO NOT SHOP HERE!! Take your hard-earned money elsewhere=)

    So I've been looking for a pair like these for a while, & shoes were nice but too big and my foot would fall out from back so I sent it in for return. Horrible horrible horrible customer service! So disappointed in this brand, they sent me an email saying they will not refund these because they were worn (clearly from the photo they sent below, they were not at all worn except for the 5min I tried them on in my bedroom on carpet). So they refused... Read More
    So I've been looking for a pair like these for a while, & shoes were nice but too big and my foot would fall out from back so I sent it in for return. Horrible horrible horrible customer service! So disappointed in this brand, they sent me an email saying they will not refund these because they were worn (clearly from the photo they sent below, they were not at all worn except for the 5min I tried them on in my bedroom on carpet). So they refused to refund me, sent them back and now I have a brand new pair of heels that are too big on me and wasted my hard-earned money just so they could make a profit out of me. They did the same thing with the brand new dress I returned and told me it smelled like cigarettes (which I have never touched in my life) so they will not refund my credit card for that either! Will never shop here again, they are trying to profit off of not taking back returns (which is completely ridiculous when they are an online retailer & people cannot try things on before they buy). Disgusted! - Diana M.
    Response from Lulus.com: Hi Diana, thank you for sharing your feedback with us! We're sorry that this was your experience. We will be sure to pass on your feedback to the correct department as it is very important that you are heard. xo
    Diana M.
    Fit: Runs Large Size: 7 Color: Light Nude Light Nude
  2. Product Rating: 5 of 5 stars

    Love these!

    I wore these for my city hall wedding and they were comfy and sooo chic!
    Shyann R.
    Fit: True to Size Size: 6.5 Color: Silver Holographic Silver Holographic
  3. Product Rating: 2 of 5 stars

    Cheap shoe

    Bought these for my girlfriend and she said she hated them. She said they looked very cheap on her feet.
    Response from Lulus.com: Hello Tanya, thanks for your review! We apologize that this heel didn't meet your expectations in person. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo
    Tanya C. — 4' 11" tall, 110lbs lbs, 32DD, waist 27", 34" hip
    Fit: Runs a Little Small Size: 8 Color: Light Nude Light Nude
  4. Product Rating: 3 of 5 stars

    too small

    The shoes is not true to size. I wear a 8 1/2 i bought a 9 and my foot still hangs off the back
    Michelle M.
    Fit: True to Size Size: 9 Color: Silver Holographic Silver Holographic
  5. Product Rating: 4 of 5 stars

    Fun addition to an outfit!

    So glad I ordered these heels! They're perfect for a pop of something fun in your outfit. I wore them to a wedding for several hours. They do get a bit uncomfortable after a few hours and the heel can slide a little bit when walking, so they do require some thought to wear. However, they are so cute and totally worth it. Can't wait to wear them around the holidays as well! Sizing does run a bit small; I ordered a half size up and the length was... Read More
    Leiah S. — 5' 2" tall, 110lbs lbs, 32A, waist 25", 35" hip
    Fit: Runs Small Size: 6 Body Type: Athletic Color: Light Nude Light Nude
  6. Product Rating: 5 of 5 stars

    Just beautiful my shoes

    Just beautiful, my shoes, in love with them.
    Carla A.
    Fit: True to Size Size: 8.5 Color: Silver Holographic Silver Holographic
  7. Product Rating: 2 of 5 stars

    Rhinestones were missing!

    I was excited to wear these for a wedding, but they were delivered late AND they were missing stones which doesn't give me a lot of confidence they'll hold up. They were also a little stiff (to be expected.) They are just as cute in person, though.
    Response from Lulus.com: Hello Robyn, thanks for your review! We apologize that this pair of heels didn't meet your expectations in person. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo
    Robyn H.
    Fit: Runs a Little Small Size: 8 Color: Light Nude Light Nude
  8. Product Rating: 5 of 5 stars

    So pretty

    These shoes are not only pretty but they are comfortable as well
    Parris T.
    Fit: True to Size Size: 10 Color: Silver Holographic Silver Holographic
  9. Product Rating: 3 of 5 stars

    Wanted to love these

    It's a beautiful shoe and I received so many compliments, but one of them broke by the end of the night. I wish they were better quality because I loved them!
    Response from Lulus.com: Hi Kayleigh! We're so sorry to hear that these broke by the end of the night. Please know this is not a typical experience. We will be reaching out to you shortly via email to make this right. Thanks for your review! xo
    Kayleigh L.
    Fit: True to Size Size: 10 Color: Light Nude Light Nude
  10. Product Rating: 5 of 5 stars

    Glass Slippers

    I got so many compliments wearing these. They were surprisingly comfortable and go with everything.
    Lauren J. — 5' 9" tall, 148lbs lbs, 36B, waist 28", 38" hip
    Fit: True to Size Size: 10 Color: Silver Holographic Silver Holographic
Viewing 16 of 36 Reviews
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