Product Rating: 2 of 5 stars
Pretty dress, but disappointed in return process
I am now out $7 for returning a dress that was too tight on my shoulders. I don't think customers should have to pay for return shipping. This makes online shopping less desirable to me now.Response from Lulus.com:
Hello Sierra, thanks for your feedback on our return policy! We apologize that this item didn't meet your expectations in fit. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo