Horrible
This necklace stays tangled, even when you wear it and looks like a mess
Response from Lulus.com:
Hello Amy, thanks for your review and feedback. We apologize that this necklace didn't meet your expectations in person. We want you to love every Lulus purchase, so if you are ever in need, please get in touch with us (lulus.com/customerservice). We would be happy to see how we can help! xo