Product Rating: 1 of 5 stars
Angry!
I'm going to be attending a black tie event and wanted to save money on jewelry. The necklace arrived so tangled up that I had my whole family taking turns trying to untangle it. And on top of that, the top part of the necklace has a messed up wave in it, oh well, I don't have a backup at this point. Should have just gone with Amazon, they package your jewelry better, and it's cheaper!Response from Lulus.com:
Hello Jocelyn. We are so sorry to hear that the necklace arrived tangled and damaged! This is not a typical experience at all, and a member of our customer care team will be reaching out to you via email shortly to help make things right! xo