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Customer Reviews

4.1
Product Rating: 4.1 of 5 stars
166 Reviews
Fit: True to Size Based on 166 Reviews
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 4 of 5 stars

    So cute but needs breaking in!

    I bought these to wear for my wedding rehearsal outfit and I love the look and quality! They're beautiful. I had so many blisters from wearing them just one night though. If I had broken them in it might have helped. They looked great with my outfit though!
    Kaitlyn S. — 5' 9" tall
    Fit: True to Size Size: 11 Event: Wedding Color: Ivory Ivory
  2. Product Rating: 3 of 5 stars

    Cute but too big

    Purchased these as potential wedding and/or bridal shower/engagement photo shoes. I'm a pretty true 9.5 but do own some 10s. My feet are somewhat narrow with pretty flat arches and pretty skinny ankles. Since Lulus doesn't make 9.5, I ordered a 10. The ankle strap could actually be adjusted small enough, which is uncommon for me, but the part over the toes was way too high, and the part on the back of the heel was awkwardly far away from my... Read More
    Purchased these as potential wedding and/or bridal shower/engagement photo shoes. I'm a pretty true 9.5 but do own some 10s. My feet are somewhat narrow with pretty flat arches and pretty skinny ankles. Since Lulus doesn't make 9.5, I ordered a 10. The ankle strap could actually be adjusted small enough, which is uncommon for me, but the part over the toes was way too high, and the part on the back of the heel was awkwardly far away from my ankle. I think it would've been too loose in the front even if I could go down a half size. I can't speak to durability or comfort since they were too big. Sadly I'll have to return them. - Laura H.
    Purchased these as potential wedding and/or bridal shower/engagement photo shoes. I'm a pretty true 9.5 but do own some 10s. My feet are somewhat narrow with pretty flat arches and pretty skinny ankles. Since Lulus doesn't make 9.5, I ordered a 10. The ankle strap could actually be adjusted small enough, which is uncommon for me, but the part over the toes was way too high, and the part on the back of the heel was awkwardly far away from my ankle. I think it would've been too loose in the front even if I could go down a half size. I can't speak to durability or comfort since they were too big. Sadly I'll have to return them. - Laura H.
    Response from Lulus.com: Hello Laura, thanks for your review! We apologize that these shoes didn't meet your expectations in person. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo
    Laura H.
    Fit: Runs a Little Large Size: 10 Event: Wedding (Bride) Color: Ivory Ivory
  3. Product Rating: 1 of 5 stars

    Never received

    I ordered these for my wedding and they never showed up! Looking at the previous reviews it seems this has happened to a few other people! I'm so bummed because they seemed cute and I really like a lot of Lulus clothing items but makes me not want to shop here anymore.
    Response from Lulus.com: Hi Ashley, we are so truly sorry that these were not received. We are reaching out right away to make this right. Thank you for reaching out to us. xo
    Ashley F.
    Fit: True to Size Size: 8 Color: Ivory Ivory
  4. Product Rating: 3 of 5 stars

    Not my favorite

    They get dirty very easily but are comfortable
    Response from Lulus.com: Hello Amy, thanks for your review! We apologize that these heels didn't meet your expectations in person. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo
    Amy G. — 5' 4" tall, 142lbs lbs, 36C, waist 29", 37" hip
    Fit: Runs a Little Large Size: 8 Event: Wedding Color: Ivory Ivory
  5. Product Rating: 1 of 5 stars

    Ordered Twice, Never got the Item

    Awful customer service. I ordered these shoes twice, attempting to get them for my wedding and never got the correct ones in the end. The first time I never actually got the shoes and the second time they sent me two left shoes one a size 8 and the other a size 8.5. They sent generic responses to my concerns and wound up having to cancel the order on my VISA because they had no talk of refund. Would not recommend risking ordering from these... Read More
    Response from Lulus.com: Hey Katrina! Thank you for taking the time to leave a review. We are very sorry to hear about your experience. This is not the usual experience and we take your feedback very seriously. We will be sharing your feedback with out team and an agent will be reaching to you via email soon so keep an eye... Read More
    Katrina G.
    Fit: Runs Small Size: 8 Event: Wedding Color: Ivory Ivory
Viewing 17 of 16 Reviews
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