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Customer Reviews

4.1
Product Rating: 4.1 of 5 stars
173 Reviews
Fit: True to Size Based on 173 Reviews
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 1 of 5 stars

    Never received

    I ordered these for my wedding and they never showed up! Looking at the previous reviews it seems this has happened to a few other people! I'm so bummed because they seemed cute and I really like a lot of Lulus clothing items but makes me not want to shop here anymore.
    Response from Lulus.com: Hi Ashley, we are so truly sorry that these were not received. We are reaching out right away to make this right. Thank you for reaching out to us. xo
    Ashley F.
    Fit: True to Size Size: 8 Color: Ivory Ivory
  2. Product Rating: 3 of 5 stars

    Not my favorite

    They get dirty very easily but are comfortable
    Response from Lulus.com: Hello Amy, thanks for your review! We apologize that these heels didn't meet your expectations in person. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo
    Amy G. — 5' 4" tall, 142 lbs, 36C, waist 29", 37" hip
    Fit: Runs a Little Large Size: 8 Event: Wedding Color: Ivory Ivory
  3. Product Rating: 1 of 5 stars

    Ordered Twice, Never got the Item

    Awful customer service. I ordered these shoes twice, attempting to get them for my wedding and never got the correct ones in the end. The first time I never actually got the shoes and the second time they sent me two left shoes one a size 8 and the other a size 8.5. They sent generic responses to my concerns and wound up having to cancel the order on my VISA because they had no talk of refund. Would not recommend risking ordering from these... Read More
    Response from Lulus.com: Hey Katrina! Thank you for taking the time to leave a review. We are very sorry to hear about your experience. This is not the usual experience and we take your feedback very seriously. We will be sharing your feedback with out team and an agent will be reaching to you via email soon so keep an eye... Read More
    Katrina G.
    Fit: Runs Small Size: 8 Event: Wedding Color: Ivory Ivory
  4. Product Rating: 1 of 5 stars

    Never received my item.

    I ordered these shoes and never got them. I put a missing request in and never got any answer back except a generic automated we are looking into it response. Really frustrating as I keep saying in the email that I need them for my wedding.
    Response from Lulus.com: Hello Katrina, thanks so much for taking time to leave a review, I'm so sorry to hear about this happening. Keep an eye out for an email from our Customer Care Team, we would love to help find a solution! xo
    Katrina G.
    Fit: Runs a Little Small Size: 8 Event: Wedding Color: Ivory Ivory
  5. Product Rating: 5 of 5 stars

    Simple Bridal Heel

    I really like the simplicity and classic look of these heels. I tried on MANY different different versions of this style, and thought these were the best fit. I have wide feet and found them pretty true to size without squeezing too much. Length-wise I probably could have fit an 8 but ordered an 8.5 just to ensure the width was comfortable. I plan on wearing during my wedding ceremony!
    Stephanie G. — 5' 4" tall, 175 lbs, 38D
    Fit: True to Size Size: 8.5 Color: Ivory Ivory
Viewing 18 of 17 Reviews
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