Product Rating: 4 of 5 stars
Customer Reviews
- Product Rating: 3 of 5 stars
Cute but too big
Purchased these as potential wedding and/or bridal shower/engagement photo shoes. I'm a pretty true 9.5 but do own some 10s. My feet are somewhat narrow with pretty flat arches and pretty skinny ankles. Since Lulus doesn't make 9.5, I ordered a 10. The ankle strap could actually be adjusted small enough, which is uncommon for me, but the part over the toes was way too high, and the part on the back of the heel was awkwardly far away from my... Read More
Response from Lulus.com: Hello Laura, thanks for your review! We apologize that these shoes didn't meet your expectations in person. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo - Product Rating: 1 of 5 stars
Never received
I ordered these for my wedding and they never showed up! Looking at the previous reviews it seems this has happened to a few other people! I'm so bummed because they seemed cute and I really like a lot of Lulus clothing items but makes me not want to shop here anymore.Response from Lulus.com: Hi Ashley, we are so truly sorry that these were not received. We are reaching out right away to make this right. Thank you for reaching out to us. xo - Product Rating: 3 of 5 stars
Not my favorite
They get dirty very easily but are comfortableResponse from Lulus.com: Hello Amy, thanks for your review! We apologize that these heels didn't meet your expectations in person. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo - Product Rating: 1 of 5 stars
Ordered Twice, Never got the Item
Awful customer service. I ordered these shoes twice, attempting to get them for my wedding and never got the correct ones in the end. The first time I never actually got the shoes and the second time they sent me two left shoes one a size 8 and the other a size 8.5. They sent generic responses to my concerns and wound up having to cancel the order on my VISA because they had no talk of refund. Would not recommend risking ordering from these... Read MoreResponse from Lulus.com: Hey Katrina! Thank you for taking the time to leave a review. We are very sorry to hear about your experience. This is not the usual experience and we take your feedback very seriously. We will be sharing your feedback with out team and an agent will be reaching to you via email soon so keep an eye... Read More - Product Rating: 1 of 5 stars
Never received my item.
I ordered these shoes and never got them. I put a missing request in and never got any answer back except a generic automated we are looking into it response. Really frustrating as I keep saying in the email that I need them for my wedding.Response from Lulus.com: Hello Katrina, thanks so much for taking time to leave a review, I'm so sorry to hear about this happening. Keep an eye out for an email from our Customer Care Team, we would love to help find a solution! xo - Product Rating: 5 of 5 stars
Simple Bridal Heel
I really like the simplicity and classic look of these heels. I tried on MANY different different versions of this style, and thought these were the best fit. I have wide feet and found them pretty true to size without squeezing too much. Length-wise I probably could have fit an 8 but ordered an 8.5 just to ensure the width was comfortable. I plan on wearing during my wedding ceremony! - Product Rating: 5 of 5 stars
Great heels!
Fits perfectly and love the satin style! I could walk to and from graduation events without any pain or blisters! - Product Rating: 5 of 5 stars
Yes yes yes!!
I don't wear heels, and I wore these for 2 days in a row for my wedding. I didn't even notice them! I'll definitely be keeping them as my go-to heels for future events. - Product Rating: 4 of 5 stars
nice
It's pretty nice, the heel isn't too tall. the only thing I would say is that because it's satin, it kind of feels slippery when you wear these heels.
