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Customer Reviews

4.3
Product Rating: 4.3 of 5 stars
173 Reviews
Fit: True to Size
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 3 of 5 stars

    Cute, but Hard to Walk In

    These mules were sooo cute and I'm really disappointed they weren't comfortable to walk in. I knew after trying them on they wouldn't be ideal to try and walk in for the full wedding day. Sad they had to be returned!
    Response from Lulus.com: Hi Sarah! We're so sorry to hear that these mules were not as comfortable as expected. Please feel free to contact Customer Service if you are ever unhappy with an item, and we will do our best to help! You can reach our Customer Service team (lulus.com/customerservice) by phone, email, or live chat... Read More
    Sarah C.
    Fit: True to Size Size: 8.5 Color: Ivory Ivory
  2. Product Rating: 5 of 5 stars

    Black Satin Mules

    I received my black patent mules. They arrived very quick. The fit is perfecto and the satin is rich looking. Love, love, love the mules.
    Shelyander W.
    Fit: True to Size Size: 8.5 Color: Black Black
  3. Product Rating: 5 of 5 stars

    Amazing Quality,runs super small!

    These heels are gorgeous! They look very expensive and similar to more expensive brands. They run super small though - I'm regularly an 8 1/2 but ordered a 9, and I probably could've gone with a 9 1/2. Order a full size up!
    Kaelie B.
    Fit: True to Size Size: 9 Color: Ivory Ivory
  4. Product Rating: 3 of 5 stars

    Squeaky

    The shoes are extremely cute! I am usually a 10 but went with an 11. However, when I walked the heel squeaked and the back flip flopped. I didn't think I would care normally but I bought them to be wedding shoes and I didn't want to be making that much noise.
    Response from Lulus.com: Hi Olivia! We're truly sorry to hear that the mules you received didn't meet your expectations. Please feel free to contact Customer Service if you are ever unhappy with an item, and we will do our best to help! You can reach our Customer Service team (lulus.com/customerservice) by phone, email, or... Read More
    Olivia H.
    Fit: True to Size Size: 11 Color: Ivory Ivory
  5. Product Rating: 3 of 5 stars

    "Ivory" is a bit misleading

    These are definitely more silver/grey white than ivory. But shrugs, color names have become somewhat ambiguous between brands. Usually when you think ivory you think creamy white (usually a warmer toned white, rather than a cooler pure white). But name aside, I am not a fan of the color, and I don't think they'll match with a lot. About half a size too small, but still wearable. I like the concept of a satin shoe with a bow and heel, but this was... Read More
    Response from Lulus.com: Hi Susan! We're so sorry to hear that the color of the mules you received was not as you expected it to be. We do our best to depict our items' colors online as accurately as possible, however there can be some variation due to individual device settings, lighting, and more. Please know that our... Read More
    Susan P.
    Fit: True to Size Size: 8 Color: Ivory Ivory
  6. Product Rating: 5 of 5 stars

    Definitely runs SMALL

    I'm a solid 7.5 in almost all shoes, but based on the reviews I ordered an 8. But I wish I had ordered a whole size up and got 8.5! They're so small I don't know why! Otherwise they're cute and I'll be using them for my bridal shower probably.
    Valerie L.
    Fit: True to Size Size: 8 Color: Ivory Ivory
  7. Product Rating: 4 of 5 stars

    Absolutely charming

    Very cute and surprisingly comfortable! Shoes looked exactly like in the photo. Kinda expensive shipping internationally to Europe though, still I'd say they're definitely worth the price.
    Sohvi H.
    Fit: True to Size Size: 6 Color: Black Black
  8. Product Rating: 1 of 5 stars

    Horrible!

    Do not buy these!!! I bought them as my comfy backup shoe for my wedding day and they were so uncomfortable!! Not good to dance in all night - my toes were killing me for days!
    Response from Lulus.com: Hello Marissa, thanks for taking the time to write a review! We apologize that this item didn't quite fit comfortably. If you would be interested in receiving a personalized fit recommendation before your next order, please feel free to contact our team of fit experts (lulus.com/customerservice)! We... Read More
    Marissa B.
    Fit: True to Size Size: 6.5 Color: Ivory Ivory
  9. Product Rating: 5 of 5 stars

    Beautiful and Elegant

    So simple and elegant. Got so many compliments on these. Would love one in black as well.
    Nghia V.
    Fit: True to Size Size: 9 Color: Ivory Ivory
  10. Product Rating: 3 of 5 stars

    Hard to walk

    I love these size heels as I'm already 5'8, but they made it unstable. Wish I could've kept them to see if I'd get used to them but I didn't wanna run the risk of not getting my money back haha. Suuupperr beautiful and elegant though.
    Response from Lulus.com: Hello Katelyn, thanks for your review! We're sorry to hear that these mules didn't work out for you. At Lulus we want you to feel comfortable and confident wearing our products. Our team of stylists (lulus.com/customerservice) would be happy to help you find items you love! xo
    Katelyn H.
    Fit: True to Size Size: 9 Color: Ivory Ivory
Viewing 16 of 17 Reviews
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