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Customer Reviews

4.3
Product Rating: 4.3 of 5 stars
174 Reviews
Fit: Runs Half Size Small Based on 174 Reviews
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 2 of 5 stars

    Damaged Items No Quality Control

    Very upset :( This is the first and most likely the only thing I will ever order from Lulus. I got these shoes for my wedding, and now I will be looking for new ones. They came to me with an oil spot on one shoe (not a big deal, easily covered by the bow) but the other shoe had something sticky, oily, and even looked/felt like burnt, melted fabric. I don't even understand how it can be sticky, oily and burnt at the same time. What happened to a... Read More
    Very upset :( This is the first and most likely the only thing I will ever order from Lulus. I got these shoes for my wedding, and now I will be looking for new ones. They came to me with an oil spot on one shoe (not a big deal, easily covered by the bow) but the other shoe had something sticky, oily, and even looked/felt like burnt, melted fabric. I don't even understand how it can be sticky, oily and burnt at the same time. What happened to a quick quality control inspection before packaging them up and shipping them out? * I put true so size, but I'm not sure I didn't actually put them on bc the burnt sticky spot on the shoe was noticeable before fully unwrapping them. They do seem true to size and I'm giving it 2 stars as a reflection of the company's quality control and not the actual shoe bc it is soooooo cute and the perfect shade of light blue =- I wish they didn't come to me with this weird stuff on it. - Tiana M.
    Very upset :( This is the first and most likely the only thing I will ever order from Lulus. I got these shoes for my wedding, and now I will be looking for new ones. They came to me with an oil spot on one shoe (not a big deal, easily covered by the bow) but the other shoe had something sticky, oily, and even looked/felt like burnt, melted fabric. I don't even understand how it can be sticky, oily and burnt at the same time. What happened to a quick quality control inspection before packaging them up and shipping them out? * I put true so size, but I'm not sure I didn't actually put them on bc the burnt sticky spot on the shoe was noticeable before fully unwrapping them. They do seem true to size and I'm giving it 2 stars as a reflection of the company's quality control and not the actual shoe bc it is soooooo cute and the perfect shade of light blue =- I wish they didn't come to me with this weird stuff on it. - Tiana M.
    Response from Lulus.com: Hey Tiana! Thank you for your review. We are so sorry to hear that this shoe was delivered to you in this condition. This is not typical for lulus and we want to make this right. We will be reaching out to you via email soon. xo
    Tiana M.
    Fit: True to Size Size: 6 Color: Light Blue Light Blue
  2. Product Rating: 5 of 5 stars

    Ivory Mules

    Great fit, came in packaged with care. Shade is a little darker than my ivory dress but I still love the fit and style. Fits wide feet as well, I did not need to size up.
    Great fit, came in packaged with care. Shade is a little darker than my ivory dress but I still love the fit and style. Fits wide feet as well, I did not need to size up. - Sherry M.
    Great fit, came in packaged with care. Shade is a little darker than my ivory dress but I still love the fit and style. Fits wide feet as well, I did not need to size up. - Sherry M.
    Sherry M.
    Fit: True to Size Size: 7 Color: Ivory Ivory
  3. Product Rating: 3 of 5 stars

    Pretty but small

    Love the shoes- the fabric and color. However they run small. Should have bought a size up based on the other reviews.
    Response from Lulus.com: Hello Sandrine! Thank you for sharing your feedback with us. We are so sorry to hear that these shoes fit you smaller than expected. If you would like additional insight regarding sizing for future purchases, please reach out to our team of fit experts (lulus.com/customerservice). We want to help... Read More
    Sandrine R. — 5' 7" tall, 110 lbs, 32AA, waist 25", 34" hip
    Fit: Runs Small Size: 10 Color: Light Blue Light Blue
  4. Product Rating: 5 of 5 stars

    Happy

    Pretty happy with the order..they are super cute and comfortable. The box came very damaged though...but I contacted customer service, provided a picture and they credited my card. Very happy with the purchase and the customer service.
    Kaitlyn C.
    Fit: True to Size Size: 7 Color: Ivory Ivory
  5. Product Rating: 5 of 5 stars

    Love them

    They're super cute and fit really well I went a half size up from my usual based on other reviews.
    Jade P.
    Fit: Runs a Little Small Size: 7 Color: Light Blue Light Blue
Viewing 19 of 17 Reviews
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