Product Rating: 4 of 5 stars
Customer Reviews
- Product Rating: 2 of 5 stars
Not flattering
The material was sweater-like which I didn't like. I generally like off the shoulder tops to be more slouchy. I just didn't like the way it looked on me.Response from Lulus.com: Hi Veronica! We're truly sorry to hear that the sweater you received didn't meet your expectations. Please feel free to contact Customer Service if you are ever unhappy with an item, and we will do our best to help! You can reach our Customer Service team (lulus.com/customerservice) by phone, email,... Read More - Product Rating: 2 of 5 stars
Disappointed
I didn't like the fact that you have to pay to receive and pay the shipping to send back. The picture I saw online made it appear that the outfit was a jumpsuit. When I received I got a sweatshirt and it didn't look anything like the photo. Just wasn't happy with my first experience with LulusResponse from Lulus.com: Hi Bridgette! We're so sorry to hear that you thought this off the shoulder sweater was a jumpsuit! At Lulus, we want you to be 100% satisfied with every purchase. Please contact us if you aren't happy with an item and we will do our best to help (http://www.lulus.com/customer-service.html). We... Read More - Product Rating: 3 of 5 stars
Scratchy
The sweater was OK...the fabric was scratchy which I hated and it went straight back to the bag to be returned.Response from Lulus.com: Hi Sarah! Thank you for taking the time to leave a review! We're truly sorry to hear that this sweater didn't meet your expectations. We are always here to help if you need assistance! There are several convenient ways to reach Customer Service, which you can find here:... Read More - Product Rating: 5 of 5 stars
So comfy!
I absolutely love this sweater! It's so soft and very light. The neckline is stretchy so you can wear it off one shoulder or both and it lays nicely. I wish it came in more colors! - Product Rating: 5 of 5 stars
Must have, for sure!
It's deliciously soft and feels like butter! That is all you need to know! Get it! - Product Rating: 2 of 5 stars
Returned
Wanted to love it, but it was just too loose around waist and the Travis From Olive off the shoulder is better all the way around for the same look except the grey is darker.Response from Lulus.com: Hi Sandra! Thank you for your review! We're sorry to hear that you weren't satisfied with the fit of this top. If you ever want additional insight regarding measurements, item details, or size advice, please reach out to our Customer Service team. We have fit experts in the office daily, and we will... Read More - Product Rating: 5 of 5 stars
SO SOFT!!!
This is the SOFTEST top I have received from Lulus, and I love me some softness!!!! It runs slightly big, but I wanted the oversized look so it would be off the shoulder. Wish it came in more colors!!! - Product Rating: 4 of 5 stars
Cute
The material is soft and the fit flattering. The only thing I didn't like was the fact that the sleeve on the side that hangs off the shoulder is much shorter than the other side. So if you don't wear it off the shoulder as shown I feel like it looks weird. Besides that I liked the shirt so I kept it. - Product Rating: 3 of 5 stars
Shrinks
The sweater is nice when it's brand new, but once you wash it, it no longer looks good. It shrank, it became raggedy.Response from Lulus.com: Hi Maria! Thanks for your review! We're sorry that this sweater shrunk after being washed. To preserve the quality of our items, we always recommend following the garment's care instructions. In this case, the sweater requires a hand wash in cold water and lay flat to dry. Please contact us... Read More
