Product Rating: 1 of 5 stars
Broken
I ordered a replacement dress. I originally ordered a medium but it was too big so I switched it for a small. The small was then too small but I realized prior to putting it in that the zipper was broken& since it was an exchange it is unable to be exchanged again or replaced. I am now just out the $50 I paid for this broken dress.Response from Lulus.com:
Hi Julia! We're so sorry to hear that you received a damaged dress. Please know this is not a typical experience. We are happy to see that you have already reached out to our customer service team and they have gotten you taken care of. xo
