Product Rating: 1 of 5 stars
Sent defective item
This dress is beautiful. The material is silky and soft. The strap is adjustable which is great. All that aside, unfortunately, I received a defective item. It had a huge rip in the seam which makes it unwearable. Customer service has gone radio silent which is really disappointing. It's a nice dress but I can't say I'll ever be interested in ordering from Lulus again due to this experience.Response from Lulus.com:
Hey Elenna! Thank you for your review. We are so sorry to hear that you received a defective item and that the customer service team has yet to get back to you. This is not typical for lulus and we want to make this right. We will be reaching out to you via email soon. xo
