Product Rating: 4 of 5 stars
Customer Reviews
- Product Rating: 4 of 5 stars
Gorgeous dress
The dress is beautiful with very high-quality material. Unfortunately, it runs so small. I had to order two sizes up. lt was still snug around the waist area. The bust then ran too big and had to take in. However, absolutely love the style and got so many compliments
- Product Rating: 5 of 5 stars
Great Quailty
Doesn't fit my bust properly so have to return but fits everywhere else nice. - Product Rating: 1 of 5 stars
Never order from this company!!!
I ordered this dress, and then my event was cancelled. I never even opened the package, and I returned it immediately. I never received money back for my return - their excuse? It came back damaged??? I never even opened the mail package, let alone look at the dress!! If the dress was "damaged" it was on their end! I have been a loyal customer for well over a decade and have spent tens of thousands of dollars here, and for them to pull that and... Read MoreResponse from Lulus.com: Hi, Kelli! We really appreciate you taking the time to share your feedback. We were concerned to hear you had a negative experience, and we're glad our Customer Care team was able to step in and help resolve it. Please don't hesitate to reach out if there's anything else at all we can do for you. xo - Product Rating: 1 of 5 stars
Not even allowed to exchange... runs small and then ran OUT of sizes..
Unhappy with the Lulus service. I bought this dress based on the size chart and it doesn't fit. I requested to be informed of when the larger size comes in and it hasn't... but now it is past 21 days so I can not even exchange it. A waste of money. Nowhere on the website/ordering system does it state 21 days only to exchange or return... really unhappy as this was 158 dollars. I want my money back or a credit to exchange... because you didn't... Read MoreResponse from Lulus.com: Hello Skylar, thanks for taking the time to write a review! We'd love to help you shop with confidence in the future. If you would be interested in receiving a personalized fit recommendation, please feel free to contact our team of fit experts (lulus.com/customerservice). There are a few convenient... Read More