Shipping Nightmare!
The dresses are great but the shipping experience was the worst ever! DHL did not send me any notice that they had my package or a tracking number. Thankfully LuLus sent me a tracking number. Once my parcel arrived in my city, DHL put my delivery on hold because duties were owing. Except once again, they did not inform me of this!! Then I went online to their help line to find out how much was owing and how to pay. Got the information and tried...
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Response from Lulus.com:
Hello Lynn, thank you so much for your review! We are so sorry this happened. This is definitely not a normal experience here at Lulus. Please keep an eye out for an email from our customer service team! We'd love to find a resolution for you. xo