Product Rating: 4 of 5 stars
Customer Reviews
- Product Rating: 1 of 5 stars
Not Like the Picture
I opened the package the dress seemed very thin. No stretch whatsoever. The size guide is off. This dress is not made for people with a wider top half. Could not zip for the life of me.Response from Lulus.com: Hello Danielle, thanks for taking the time to write a review! We'd love to help you shop with confidence in the future. If you would be interested in receiving a personalized fit recommendation, please feel free to contact our team of fit experts (lulus.com/customerservice). We hope to hear from you... Read More - Product Rating: 1 of 5 stars
Not Forgiving
This dress is cute, but do not order it if you have fuller breasts. It has zero stretch! Plus, the return policy with Lulus is NOT customer friendly. I do not recommend buying this dress.Response from Lulus.com: Hello Molly, thanks for your review! We apologize that this dress didn't meet your expectations in person. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! Xo - Product Rating: 5 of 5 stars
Amazing Customer Service
Not only are all the dresses I ordered great quality, TTS, and so cute, but when I needed extra help with a return, Meghan in customer service was SO amazing!!!! She was so kind, patient and a pleasure to work with. Love Lulus - Product Rating: 2 of 5 stars
Beautiful dress, poor quality zipper
I purchased this dress to wear to a wedding. The dress was beautiful and fit great, however the zipper was very poor quality. It would only zip half way before it got stuck and then I was unable to unzip it. I ultimately had to break the zipper to remove the dress and was unable to wear it to the wedding. This is the second dress I have purchased from Lulus in which there was the same issue with the zipper. Very disappointed.Response from Lulus.com: Hello Michelle! We are truly sorry to hear this happened! This is not a typical experience and our team has reached out via email to make this right! Thank you for taking the time to leave a review. xo