Product Rating: 1 of 5 stars
Horrible customer service
I ordered these shorts and tried them on very briefly and didn't love the fit so returned them along with some other items. Lulus sent me a picture of a tear in the shorts and are saying they cannot accept the return despite the fact that I wore them for 2 seconds and immediately put them back in the bag so they were either torn before I received them or torn in transit. They are claiming the shorts were clearly worn when I put them on and... Read MoreResponse from Lulus.com:
Hi Annie! Thank you for taking the time to leave us your feedback. We will be passing this along to the appropriate teams. It looks like you spoke with customer service and they were able to issue you a refund in online store credit. Please contact us (lulus.com/customerservice) if you ever have...
Read More