Product Rating: 1 of 5 stars
Broken zipper twice
I've ordered this dress for a wedding and I absolutely love the fit, style, and look of the dress. However, the zipper is poorly manufactured. I've got two: both with broken zippers. Unexpected from Lulus, I usually get very good quality from them. However, the customer service on getting a new one was spectacular and convenient.Response from Lulus.com:
Hello Cassandra! We are so sorry to hear that you received two of these dresses with defective zippers. It looks our customer service team issued a refund for the damaged dress and you should be receiving that soon! We again are so sorry this happened! xo


