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Customer Reviews

4
Product Rating: 4 of 5 stars
282 Reviews
Fit: True to Size Based on 282 Reviews
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 1 of 5 stars

    Love and Hate this dress

    This dress is a showstopper and people are really wowed by it - including me, I loved it. But the second time I wore it to a wedding the entire zipper in the back broke and I had 30 min until the ceremony to figure out this crisis, with no other dress options because I had traveled to the wedding. I had to sew myself into the dress in a rush & now the dress is in the garbage. I come to find out that a friend of mine ordered the SAME dress and the... Read More
    Response from Lulus.com: Hello Natalie! We are so sorry to hear that the zipper broke. This is not at all a typical experience and our customer service team got this refunded for you. Thanks for taking the time to share your review. xo
    Natalie K.
    Fit: Runs a Little Small Size: XS Color: Lilac Lilac
  2. Product Rating: 1 of 5 stars

    Total disaster

    UPDATE: Lulus didn't email me, however, they responded immediately after I emailed them and issued me a full refund plus coupons for my next purchase. (My email just said I was disappointed that I never heard back after promised on the site and didn't even ask for a refund.) I will try lulus again because of the great customer service but will definitely be bringing a backup dress to events in the future just in case! I wore this dress to a... Read More
    UPDATE: Lulus didn't email me, however, they responded immediately after I emailed them and issued me a full refund plus coupons for my next purchase. (My email just said I was disappointed that I never heard back after promised on the site and didn't even ask for a refund.) I will try lulus again because of the great customer service but will definitely be bringing a backup dress to events in the future just in case! I wore this dress to a wedding. I tried it on twice before and it was fine. But of course, in the church, the zipper opened in the back and we couldn't get the zipper back down to try to fix it. I ended up having to run to cvs to get a sewing kit on the way to the reception and sewed it up and had friends help pull it on. I was too afraid to eat or breathe because I was afraid the dress would rip open and I had nothing else to wear or any way to get back to the hotel until the 10 pm shuttle. So many friends raved about lulus so I gave it a try but I will never be buying from lulus again. - Morgan K.
    Response from Lulus.com: Hello Morgan! Thank you so much for your feedback! We are so sorry to hear that you received this dress damaged. This is not at all a typical experience and we are happy that our customer service got this refunded for you. We will get this passed along to the appropriate department as well to help... Read More
    Morgan K. — 5' 4" tall
    Fit: True to Size Size: XS Color: Lilac Lilac
  3. Product Rating: 3 of 5 stars

    After Alterations Great

    I was really excited about the color of this dress, and it was true to that in person. However, I had to get the strap across the chest taken in about 4 inches, and the entire upper half of the dress down to about the hips taken in several inches as well. The zipper sticks a bit as well, which is a recurring issue with Lulus dresses I've found.
    I was really excited about the color of this dress, and it was true to that in person. However, I had to get the strap across the chest taken in about 4 inches, and the entire upper half of the dress down to about the hips taken in several inches as well. The zipper sticks a bit as well, which is a recurring issue with Lulus dresses I've found. - Stasia M.
    Response from Lulus.com: Hi Stasia, thanks for your review! We apologize that the fit of this dress wasn't quite right for you. Our fit experts (lulus.com/customerservice) are available to provide personalized assistance for all of your sizing needs. We are always happy to help! xo
    Stasia M. — 5' 11" tall, 190lbs lbs, 34D
    Fit: Runs a Little Large Size: XL Color: Lilac Lilac
  4. Product Rating: 4 of 5 stars

    Gorgeous dress for a wedding guest!

    I absolutely love this dress. I wish I could say that it fit perfectly. The body of the dress itself did; however, the neck strap was waaaay too long/loose and the zipper was very difficult to close over the seam of the dress that it runs over. I had to take it to a tailor to have it fixed. I cannot wait to wear the altered version of it to my friend's wedding! The photos below are before having it tailored!
    I absolutely love this dress. I wish I could say that it fit perfectly. The body of the dress itself did; however, the neck strap was waaaay too long/loose and the zipper was very difficult to close over the seam of the dress that it runs over. I had to take it to a tailor to have it fixed. I cannot wait to wear the altered version of it to my friend's wedding! The photos below are before having it tailored! - Jennifer S.
    I absolutely love this dress. I wish I could say that it fit perfectly. The body of the dress itself did; however, the neck strap was waaaay too long/loose and the zipper was very difficult to close over the seam of the dress that it runs over. I had to take it to a tailor to have it fixed. I cannot wait to wear the altered version of it to my friend's wedding! The photos below are before having it tailored! - Jennifer S.
    Jennifer S. — 5' 2" tall, 137lbs lbs, 34B
    Fit: True to Size Size: S Color: Lilac Lilac
  5. Product Rating: 5 of 5 stars

    Perfect Spring Dress

    I bought this for some upcoming weddings and loved the unique neckline and how it hugged my curves. I got so many compliments on it!
    I bought this for some upcoming weddings and loved the unique neckline and how it hugged my curves. I got so many compliments on it! - Eva H.
    Eva H. — 5' 6" tall, 34C
    Fit: Runs a Little Small Size: S Color: Lilac Lilac
Viewing 48 of 27 Reviews
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