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Customer Reviews

3.7
Product Rating: 3.7 of 5 stars
522 Reviews
Fit: Runs Half Size Small
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 2 of 5 stars

    Uncomfortable!

    I'm in love with the looks of these booties but when I tried them on it's uncomfortable and it hurts my feet. I tried different insoles but no luck. And I think it's too late for me to return this. I already threw away the packaging.
    Response from Lulus.com: Hi Annaliza! We're so sorry to hear that these boots were not as comfortable as expected. We want you to love every Lulus purchase, so if you are ever in need, please get in touch with us (lulus.com/customerservice). We would be happy to find a solution for you! xo
    Annaliza T. — 5' 5" tall, 100 lbs, waist 24"
    Fit: True to Size Size: 8 Color: Black Pebble Black Pebble
  2. Product Rating: 2 of 5 stars

    Sized up and still too small

    I usually order a size 10 but ordered an 11 thinking these would run small. Unfortunately the 11 is still too small so I will be returning.
    Response from Lulus.com: Hello Jenna, thanks for your review! We're sorry to hear that these boots didn't work out for you. At Lulus we want you to feel comfortable and confident wearing our products. Our team of stylists (lulus.com/customerservice) would be happy to help you find items you love! xo
    Jenna K.
    Fit: True to Size Size: 11 Color: Black Pebble Black Pebble
  3. Product Rating: 2 of 5 stars

    RUNS SMALL AND VERY NARROW

    The show is super narrow and runs small. Its a cute shoe, but I was disappointed that I couldn't wear it.
    Response from Lulus.com: Hello Alexandra! We're sorry to hear that this boot fit smaller than you expected. If you would like additional insight regarding sizing for future purchases, please reach out to our team of fit experts (lulus.com/customerservice). We want to help you shop with confidence! Thanks for your review!... Read More
    Alexandra
    Fit: True to Size Size: 9 Color: Black Pebble Black Pebble
  4. Product Rating: 2 of 5 stars

    Cute boot

    Really cute but runs small. I got a 9 and definitely needed a 9.5.
    Response from Lulus.com: Hello Lauren, thank you for your review! We're sorry that these boots didn't fit quite right because they ran smaller than expected. If you ever have questions or need assistance, you can reach our Customer Service team by phone, email, or live chat every day of the week (lulus.com/customerservice).... Read More
    Lauren M.
    Fit: True to Size Size: 9 Color: Black Pebble Black Pebble
  5. Product Rating: 2 of 5 stars

    Cute but not comfy

    I bought these shoes in the white and black colors because they look like the perfect boot! They are very cute but extremely uncomfortable. I would have returned the white pair as well but I wore them out :/
    Response from Lulus.com: Hi Krysti! Thank you for taking the time to leave a review! We're sorry to hear the shoes didn't work out for you. Customer Service is here for you so let us know if you ever need assistance (http://www.lulus.com/customer-service.html). <3 Feedback like yours helps us to constantly improve and... Read More
    Krysti L. — 5' 5" tall, 34B
    Fit: True to Size Size: 8.5 Color: Black Pebble Black Pebble
Viewing 101 of 52 Reviews
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