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Customer Reviews

3.7
Product Rating: 3.7 of 5 stars
522 Reviews
Fit: Runs Half Size Small
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 2 of 5 stars

    Uncomfortable!

    I'm in love with the looks of these booties but when I tried them on it's uncomfortable and it hurts my feet. I tried different insoles but no luck. And I think it's too late for me to return this. I already threw away the packaging.
    Response from Lulus.com: Hi Annaliza! We're so sorry to hear that these boots were not as comfortable as expected. We want you to love every Lulus purchase, so if you are ever in need, please get in touch with us (lulus.com/customerservice). We would be happy to find a solution for you! xo
    Annaliza T. — 5' 5" tall, 100 lbs, waist 24"
    Fit: True to Size Size: 8 Color: Black Pebble Black Pebble
  2. Product Rating: 2 of 5 stars

    Sized up and still too small

    I usually order a size 10 but ordered an 11 thinking these would run small. Unfortunately the 11 is still too small so I will be returning.
    Response from Lulus.com: Hello Jenna, thanks for your review! We're sorry to hear that these boots didn't work out for you. At Lulus we want you to feel comfortable and confident wearing our products. Our team of stylists (lulus.com/customerservice) would be happy to help you find items you love! xo
    Jenna K.
    Fit: True to Size Size: 11 Color: Black Pebble Black Pebble
  3. Product Rating: 2 of 5 stars

    RUNS SMALL AND VERY NARROW

    The show is super narrow and runs small. Its a cute shoe, but I was disappointed that I couldn't wear it.
    Response from Lulus.com: Hello Alexandra! We're sorry to hear that this boot fit smaller than you expected. If you would like additional insight regarding sizing for future purchases, please reach out to our team of fit experts (lulus.com/customerservice). We want to help you shop with confidence! Thanks for your review!... Read More
    Alexandra
    Fit: True to Size Size: 9 Color: Black Pebble Black Pebble
  4. Product Rating: 2 of 5 stars

    Cute boot

    Really cute but runs small. I got a 9 and definitely needed a 9.5.
    Response from Lulus.com: Hello Lauren, thank you for your review! We're sorry that these boots didn't fit quite right because they ran smaller than expected. If you ever have questions or need assistance, you can reach our Customer Service team by phone, email, or live chat every day of the week (lulus.com/customerservice).... Read More
    Lauren M.
    Fit: True to Size Size: 9 Color: Black Pebble Black Pebble
  5. Product Rating: 2 of 5 stars

    Cute but not comfy

    I bought these shoes in the white and black colors because they look like the perfect boot! They are very cute but extremely uncomfortable. I would have returned the white pair as well but I wore them out :/
    Response from Lulus.com: Hi Krysti! Thank you for taking the time to leave a review! We're sorry to hear the shoes didn't work out for you. Customer Service is here for you so let us know if you ever need assistance (http://www.lulus.com/customer-service.html). <3 Feedback like yours helps us to constantly improve and... Read More
    Krysti L. — 5' 5" tall, 34B
    Fit: True to Size Size: 8.5 Color: Black Pebble Black Pebble
  6. Product Rating: 2 of 5 stars

    Most uncomfortable shoe I own

    This shoe looks great with tons of outfits. However, they are by far the most uncomfortable pair of shoes I own.
    Response from Lulus.com: Hi Brooke! Thank you for taking the time to leave a review! We're sorry to hear the shoes didn't work out for you. Customer Service is here for you so let us know if you ever need assistance (http://www.lulus.com/customer-service.html). <3 Feedback like yours helps us to constantly improve and... Read More
    Brooke B. — 5' 1" tall, 110 lbs
    Fit: True to Size Size: 6 Color: Black Pebble Black Pebble
  7. Product Rating: 1 of 5 stars

    Not what I expected

    Most uncomfortable shoe ever. Barely walked in them for an 1 hr straight and my feet were killing me. To the point that I had to change shoes. Also the top to the boot was so tight that any time I would bend down to grab something I would be in pain from how tight they were. Shame I walked in them, would return these if I could.
    Response from Lulus.com: Hi Gesenia! We're so sorry to hear that these boots were not as comfortable as expected. We want you to love every Lulus purchase, so if you are ever in need, please get in touch with us (lulus.com/customerservice). We would be happy to find a solution for you! XOXO
    Gesenia C.
    Fit: True to Size Size: 7 Color: Black Pebble Black Pebble
  8. Product Rating: 2 of 5 stars

    Runs small!

    I ordered a size 10 and a size 11 and they BOTH fit exactly the same :(
    Response from Lulus.com: Hello Jessica, thank you for your review! We're sorry that these boots didn't fit quite right because they ran smaller than expected. Our fit experts (lulus.com/customerservice) are available to provide personalized assistance for all of your sizing needs. We are always happy to help! XOXO
    Jessica B.
    Fit: True to Size Size: 10 Color: Black Pebble Black Pebble
  9. Product Rating: 2 of 5 stars

    Runs small

    It's ok. It runs small. Not good if you have definitions in your calves.
    Response from Lulus.com: Hello Jesi! We're sorry to hear that this pair of boots fit smaller than you expected. If you would like additional insight regarding sizing for future purchases, please reach out to our team of fit experts (lulus.com/customerservice). We want to help you shop with confidence! Thanks for your... Read More
    Jesi G.
    Fit: True to Size Size: 7.5 Color: Black Pebble Black Pebble
  10. Product Rating: 1 of 5 stars

    NOT comfortable

    This shoe is not comfortable at all. I literally only wore them for 5 minutes and my feet were instantly hurting. Would not recommend it.
    Response from Lulus.com: Hello Melissa, thanks for taking the time to write a review! We apologize that this item didn't quite fit comfortably. If you would be interested in receiving a personalized fit recommendation before your next order, please feel free to contact our team of fit experts (lulus.com/customerservice)! We... Read More
    Melissa J.
    Fit: True to Size Size: 5.5 Color: Black Pebble Black Pebble
Viewing 51 of 52 Reviews
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