Product Rating: 5 of 5 stars
Customer Reviews
- Product Rating: 1 of 5 stars
Beautiful but...
Beautiful dress. Paid for expedited shipping but package did not arrive on time so wasn't able to wear for the intended event. Paying for expedited shipping and a return fee for a dress that didn't arrive in time to use is not a pleasant customer experience.Response from Lulus.com: Hello Gregory, thanks for your review! We're so sorry to hear that your order arrived later than expected. We want you to be satisfied with every item you purchase from Lulus, so please contact our customer care team (lulus.com/customer service) and we will gladly help! xo - Product Rating: 5 of 5 stars
Homecoming
This dress was perfect for my freshman daughter's homecoming. Loved the color and fit-some give/elasticity, making it easy to move. It was not too showy and easy for her to dance and enjoy the evening with friends. Lots of compliments - Product Rating: 3 of 5 stars
Strap Broke on the Way to Dance
This dress is so adorable. My daughter wore it to homecoming. Unfortunately, in the car on the way to homecoming, the strap to the dress snapped, so we had to safety pin it. Very disappointing considering it is not a cheap dress. Buyer beware and have safety pins just in case!Response from Lulus.com: Hi Lisa, we're so sorry this happened to your dress! We passed this over to our Customer Service team, and we're glad to hear that they were able to help. If you ever have questions or need additional assistance, feel free to reach back out(lulus.com/customerservice)! xo - Product Rating: 5 of 5 stars
Homecoming
I bought this dress for my freshman for her first homecoming dance. According to the site, she should've gotten a small but we went with a medium so it was a little more conservative and not as form-fitting which made this momma happy while keeping my daughter happy with a dress that kept with what's popular with today's kids. We did have an issue where there was a small hole in the first one we received. I called first thing Monday when the... Read MoreResponse from Lulus.com: Hi, Brandi! We are truly sorry to hear that the first dress arrived with a hole as that is definitely not a typical experience. However, we are glad to hear that our customer service team was able to assist! That is great news. There are a few convenient ways to get in touch with us... Read More
