Product Rating: 5 of 5 stars
Customer Reviews
- Product Rating: 3 of 5 stars
Elegant
Very elegant, but dainty dress. I did rip my dress down the back. If it weren't for the thin material it'd be a 5/5. Maybe I just had bad luck. It has a good liner so I still could wear it the rest of the night. Regardless, Lulus customer service helped me out and were great as always. I received many compliments on the dress and loved how it looked. I found that my chest wasn't big enough to fill it out but fit great everywhere else.... Read More - Product Rating: 4 of 5 stars
Really nice dress&but
Its a beautiful velvet dress, very elegant . However. Id you have a big butt, and small chest area, Chances are the dress might rip on the sides of the legs. If you are flat, this is your dress
- Product Rating: 3 of 5 stars
Quality issues persist
Decided to take a chance on this dress despite reading many reviews about ripped seams & zippers. It's a beautiful dress, but I had to be VERY careful with the zipper while trying it on. As soon as it was on, I noticed that a seam on the hip had started to split. Tags are still on and may return the dress as I'd like to be able to wear something without worrying about a seam completely separating.Response from Lulus.com: Hello Leigh. We are sorry to hear about the dress arriving ripped. We pride ourselves on quality, and a member of our customer care team will be reaching out to you directly to help make this right! xo - Product Rating: 1 of 5 stars
Cute but poor quality
Bought this dress for my sister to wear as a bridesmaid in my wedding. Already had multiple large rips when it was delivered. Very disappointing :(Response from Lulus.com: Hi Marisa, thank you for sharing your review. We're sorry to hear that the fabric was torn. Please know that our Customer Care team is here for you! There are a few convenient ways to get in touch with us (lulus.com/customerservice) if you're ever in need of assistance. We're available daily and... Read More - Product Rating: 1 of 5 stars
DO NOT BUY THIS DRESS
The dress fit just fine but by the end of the night, the dress tore right in the seam on the back. I didnt not do anything other than pick up something I had dropped. The dress quality is POOR AND AWFUL. AND CAUSED ME A HUGE EMBARRASSMENT. THE DRESS FULLY TORE IN THE BACK. WILL NEVER BUY LULUS AGAIN. I HAVE BEEN BUYING FOR YEARS.
Response from Lulus.com: Hi Monisha, we're so sorry that happened! Your feedback will be passed over to the proper teams and we'll be in touch. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo - Product Rating: 1 of 5 stars
Ripped from Package
Dress is beautiful but was ripped on the side in two places when I received it. Before I realized it was ripped I did try it on.. ordered an XS and the only place it didn't fit was my chest (I'm a 32C). Everywhere else, perfect. Was listed as 'final sale' no returns, exchange only. Now I know why! Hope I can get it in S in blue, although the green is beautiful!
Response from Lulus.com: Hello Maria! Thank you for your review! We are so sorry to hear that the dress arrived ripped! This is not a typical experience at all and we will be reaching out to you via email shortly! Thanks again for sharing a review and you will be hearing from us soon. xo - Product Rating: 2 of 5 stars
Beautiful on the hanger, won't stand the test of time
It's a gorgeous dress and feels great. And that's where the positive review stops. Asking the mesh/velvet burnout overlay to stretch to sit or what have you, you will inevitably start to see the side seems reveal themselves and the fabric to fray. Save yourself the money and go for higher quality.Response from Lulus.com: Hello Rina, thanks for your review! We apologize that this dress didn't meet your expectations in person. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo - Product Rating: 4 of 5 stars
Glamorous dress, not for large chests
This gorgeous dress isn't for large chests but it's so pretty! I wish the cups on the large were bigger, I had to return because I couldn't make it work. It was so flattering otherwise, and the fabric made me feel so fancy - Product Rating: 1 of 5 stars
Garbage! Buyer beware
This dress looks beautiful, but after further inspection, the material is ripped on every seam. Additionally, the zipper gets stuck right in the middle, and you absolutely cannot get it up or down. I tried to return new with tags but Lulus refused the return of this damaged dress and is sending it back to me. Extremely disappointed in the quality of this dress and Lulus customer service.Response from Lulus.com: Hello Tara, thanks for your review! We're so sorry for any disappointment. Trust that your feedback is heard and will be passed over to the proper teams for review. In the meantime, we're glad to see that you've reached out to our Customer Service and that they were able to help. If you ever have... Read More
