Product Rating: 2 of 5 stars
Customer Reviews
- Product Rating: 1 of 5 stars
Straps broke immediately
Horrible quality, the straps broke off within the first hour of wearing the dress. Definitely won't be buying from here again.Response from Lulus.com: Hey Holly! Thank you for your review. We are so sorry to hear that the strap broke within the first hour of wearing this dress. This is not typical for lulus and we want to make this right. We will be reaching out to you via email soon. xo - Product Rating: 2 of 5 stars
Way too small!
It's way too small and couldn't fit over my legs/butt. The straps are falling apart. I was needing it for the holidays, and sadly I can't return and exchange it in time. Very disappointed.Response from Lulus.com: Hi Allie, thanks for your review! We apologize that the fit of this dress wasn't quite right for you. Our fit experts (lulus.com/customerservice) are available to provide personalized assistance for all of your sizing needs. We are always happy to help! xo - Product Rating: 1 of 5 stars
Wrong dress
Did not even receive the correct dress, still waiting on a refundResponse from Lulus.com: Hey Rachel! Thank you for your review. We are so sorry to hear that you received the incorrect item. However, we are happy to see that our customer service team was able to get you taken care of on their end. xo - Product Rating: 1 of 5 stars
Poor quality
Strap broke again!!! Cheap quality soo disappointed.Response from Lulus.com: Hi Rachel, we are so truly sorry that the strap broke! Our customer service team has gotten this refunded and we have passed this to our quality control. Thank you for your review. xo
