Product Rating: 5 of 5 stars
Customer Reviews
- Product Rating: 5 of 5 stars
LOVE
Perfect for layering for Fall/Spring/Winter. - Product Rating: 1 of 5 stars
Quality Not So Great
I love the style of this coat, but the quality is just very poor. It started fraying on the edges just out of the bag. I have ordered so much from Lulus, and this one is disappointing. Unfortunately, I can't return or exchange it.Response from Lulus.com: Hello Karen! We're truly sorry that this coat didn't meet your expectations in person. We want you to be satisfied with every item you purchase from Lulus, so if you ever need assistance please contact us (lulus.com/customer service) and we will gladly help! Thanks for sharing a review! xo - Product Rating: 2 of 5 stars
Disappointed
Of course, online, the item looks great but, in person, not so much. Once I took out the plastic, the garment began to unravel. I cut off the random little strings, but as the day went on, it just continued. Then, I found it odd [that at the] front of the coat it has a stitching of a pocket but no pocket inside or outside of the jacket. Odd. Really like how it looks, but I don't like that every few minutes I'm having to cut off pieces of thread.![Of course, online, the item looks great but, in person, not so much. Once I took out the plastic, the garment began to unravel. I cut off the random little strings, but as the day went on, it just continued. Then, I found it odd [that at the] front of the coat it has a stitching of a pocket but no pocket inside or outside of the jacket. Odd. Really like how it looks, but I don't like that every few minutes I'm having to cut off pieces of thread. - Ms S.](https://www.lulus.com/images/review/w_110/1-15802556.jpg)
![Of course, online, the item looks great but, in person, not so much. Once I took out the plastic, the garment began to unravel. I cut off the random little strings, but as the day went on, it just continued. Then, I found it odd [that at the] front of the coat it has a stitching of a pocket but no pocket inside or outside of the jacket. Odd. Really like how it looks, but I don't like that every few minutes I'm having to cut off pieces of thread. - Ms S.](https://www.lulus.com/images/review/w_110/2-15802556.jpg)
Response from Lulus.com: Hello, thanks for your review! We apologize that this coat didn't meet your expectations in person. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo - Product Rating: 3 of 5 stars
Cute but stains
This is soft and adorable, but the color stains!!! It rubbed off on my white shirt and even my clear fingernail polish after putting my hands in the pockets! Beware!!!! You must wear a dark top under it. I have to throw my cream shirt away now.Response from Lulus.com: Hi Page, thank you for your review! We're sorry to hear that the coat left stains. We will pass this feedback to the proper teams to look into. We would love to get further in touch so please keep an eye out for an email from our team shortly. We look forward to connecting with you! xo - Product Rating: 5 of 5 stars
Cute and roomy
It's a nice stylish coat (definitely not for warmth). I should have gone with a size Small, but since it has that oversized look, I think the medium should be fine for me to keep. - Product Rating: 2 of 5 stars
Hmm...
I'll probably wear it (it was final sale, so I can't return/exchange it) but it's not really what I was hoping for. The edges look pretty rough and it hangs way more loose and boxy than I was expecting. I think if I styled it like the model has it, it would look okay, plus I'm always looking for interesting jackets to help tone down my chest area for professional outfits and it does accomplish that while also being different from anything else I... Read MoreResponse from Lulus.com: Hi, Madeleine! We are very sorry that this trench coat did not end up looking as anticipated. We know how disappointing that can be! At Lulu's, we want you to feel comfortable and confident wearing our products. Our team of stylists (lulus.com/customerservice) would be happy to help you find items... Read More - Product Rating: 2 of 5 stars
Way too loose and poor quality
The thread is coming off and it's way too big.Response from Lulus.com: Hi, Sandra! Thank you so much for your review! We're so sorry to hear that this happened. We'll be reaching out to you via email to assist! Talk soon! xo - Product Rating: 4 of 5 stars
Haven't worn it yet but when I do...
I will be happy to! Love the feeling and the style! - Product Rating: 5 of 5 stars
Super Suede
I have not had a chance to wear it yet because the tag recommended it be washed by itself due to bleeding in the color, but the quality was so so good when I tried it on! Looking forward to pairing with a solid black, long sleeve top and a dark jeans, with a pair of booties for the perfect afternoon outfit!
