Item too large and poor customer service experience
Pretty color but the fit was awkward. The pants were too long, and the top was wide. Please be aware of their return policy, it is not clear. Poor customer service and no flexibility with returns, not even an in-store credit. They lost me as a customer.
Response from Lulus.com:
Hi Kayla, we're so sorry to hear that this jumpsuit didn't work out for you! We also apologize for any disappointment with our return window and policy. Trust that your feedback is heard and will be passed over to the proper teams for review. If you ever have questions or need additional assistance,...
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