Product Rating: 5 of 5 stars
Customer Reviews
- Product Rating: 5 of 5 stars
Lulus is great, Ontrac is subpar
The dress itself is great. In my area, Lulus uses Ontrac for delivery. There was an error in the address that I attempted to correct 4 times with Ontrac via live chat. Their live chat was never easy and a couple of times cut off early requiring the whole process to start again. Adding over a week to finally receiving the dress that I had express shipped. Luckily It made it the night before my event and fit!Response from Lulus.com: Hi, Jennifer! We're sorry to hear that you had trouble updating the address on your order! We appreciate your feedback and are happy to hear that you received your dress. There are a few convenient ways to get in touch with us (lulus.com/customerservice) if you're ever in need of assistance. We're... Read More - Product Rating: 2 of 5 stars
Runs very small
Very small compared to other size L, so order an XL if youre usually an L or on the fence.Response from Lulus.com: Hello Maggie! Thank you for sharing your feedback with us. If you would like additional insight regarding sizing for future purchases, please reach out to our team of fit experts (lulus.com/customerservice). We want to help you shop with confidence! xo - Product Rating: 4 of 5 stars
Super Cute
Super cute!! I love it, very elegant. I'm not as tall as the model so it goes down further on me almost to the ankle but still looks great - Product Rating: 3 of 5 stars
Sizing didn't work
Fit tight around the bust, but was way too long, and did not fall at a midi length on me. Had to return :(Response from Lulus.com: Hi Meghan, thanks for your review! We apologize that the fit of this dress wasn't quite right for you. Our fit experts (lulus.com/customerservice) are available to provide personalized assistance for all of your sizing needs. We are always happy to help! xo
