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Customer Reviews

4.2
Product Rating: 4.2 of 5 stars
139 Reviews
Fit: True to Size
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 3 of 5 stars

    Runs Small

    I'm always a size 8 however in these I should have ordered a 9.
    Response from Lulus.com: Hello Hanna, thank you for your review! We're sorry that these mules didn't fit quite right because they ran smaller than expected. If you ever have questions or need assistance, you can reach our Customer Service team by phone, email, or live chat every day of the week (lulus.com/customerservice).... Read More
    Hanna Q.
    Fit: True to Size Size: 8 Color: Black Black
  2. Product Rating: 4 of 5 stars

    Easily amp up any outfit

    I love these shoes! I wish I'd gone down a half size (I ordered them in a 7.5). I wore them to an event soon after they arrived. I like that they can dress up an outfit and still be a bit edgy. They've been my go-to's this summer. I also wore them around a major city for a night and the bottom of the shoes barely scuffed, which is great.
    Toni C.
    Fit: True to Size Size: 7.5 Color: Black Black
  3. Product Rating: 3 of 5 stars

    I love it but runs a little small

    I wished so much but the sandals are a little small for me for that reason I gave them to my mom. This size is for someone with a short foot but the material is good and feel good.
    Response from Lulus.com: Hi Yosendi, thanks for your review! We apologize that the fit of these mules wasn't quite right for you. Our fit experts (lulus.com/customerservice) are available to provide personalized assistance for all of your sizing needs. We are always happy to help! XOXO
    Yosendi R.
    Fit: True to Size Size: 9 Color: Black Black
  4. Product Rating: 3 of 5 stars

    Not my favorite

    I really wanted to like these but they weren't comfortable. They were stiff and uncomfortable by my toes, they rubbed in a weird way. Also slippery when walking. They felt cheap.
    Response from Lulus.com: Hello Roxanne, thanks for your review! We apologize that these mules didn't meet your expectations in person. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo
    Roxanne D. — 4' 11" tall, 118 lbs, 34C, waist 26"
    Fit: True to Size Size: 6 Color: Black Black
  5. Product Rating: 2 of 5 stars

    Super cute but uncomfortable as h*ll.

    I really wanted to wear these but where the shoe sits on your foot it almost feels like needles being stabbed into you..
    Response from Lulus.com: Hello Kelsey, thanks for taking the time to write a review! We apologize that this item didn't quite fit comfortably. If you would be interested in receiving a personalized fit recommendation before your next order, please feel free to contact our team of fit experts (lulus.com/customerservice)! We... Read More
    Kelsey T. — 5' 7" tall, 160 lbs, 36B, waist 29"
    Fit: True to Size Size: 8.5 Color: Black Black
  6. Product Rating: 1 of 5 stars

    OUCH

    I was most excited for these out of all the shoes I ordered. I was very disappointed when these came and my usual size was not a match. My heel hung grossly over the edge and the band has no flexibility for movement AT ALL. They hurt to walk in and even just a few steps in the house was enough for the band to give the top of my feet abrasions.
    Response from Lulus.com: Hi Christina, thanks for your review! We apologize that the fit of this shoe wasn't quite right for you. Our fit experts (lulus.com/customerservice) are available to provide personalized assistance for all of your sizing needs. We are always happy to help! xo
    Christina K.
    Fit: True to Size Size: 10 Color: Black Black
  7. Product Rating: 2 of 5 stars

    Poor quality

    These felt cheap. For my foot, the band was too loose so there was no way to keep them on. When I walked around, they just felt like they were made of crappy plastic.
    Response from Lulus.com: Hi Kat! We're so sorry to hear that this item didn't work out for you because of the band and overall quality. There are a few convenient ways to get in touch with us (lulus.com/customerservice) if you're ever in need of assistance. We're available daily and would be happy to help you! Thanks for... Read More
    Kat L.
    Fit: True to Size Size: 8 Color: Black Black
  8. Product Rating: 1 of 5 stars

    What is going on

    I've ordered from Lulus many many times. I ordered this pair of shoes for a wedding but unfortunately, I had to return them because the quality was so poor. The seams on the bottom of the shoes were coming undone before I even put them on.
    Response from Lulus.com: Hello Clarisse! Thanks so much for sharing your review! We are so sorry to hear that the mules arrived in this condition! This is not a typical experience at all and we will be reaching out to you via email shortly! Thanks again for sharing a review and you will be hearing from us soon. xo
    Clarisse S.
    Fit: Runs Small Size: 6 Color: Black Black
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