Zipper got stuck and broke
I was a bit disappointed because I was having my vow renewal and had this dress on for the reception and I was trying to get the dress off and the zipper kept getting stuck and wouldn't come off and finally, we just had to pretty much pull it off of me and the zipper part tore.
Response from Lulus.com:
Hello Ingrid! We are truly sorry to hear about this unusual experience with this dress and the zipper! We pride ourselves in quality and service and someone from our customer care team will be reaching out to you via email shortly! xo